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Managing Information Systems
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Managing Information Systems in Healthcare
Challenges of Managing Information Systems in Healthcare
The many IT challenges and decisions Health and Wellness Network (HEWE) have center on three specific areas that the case study discusses and asks for recommendations on. The first is defining which three systems to integrate together; the second is the definition of a disaster planning strategies, and the third is the development of a project implementation strategy. Driven by significant problems in each of these areas, HEWE wants to get the best recommendations possible. The following are the recommendations generated from analyzing and participating in the case study.
HEWE has been experiencing significant errors in processing patient information, and the administrative and clinic information systems today operate independently from each other. There are also billing errors and costly re-working of patient financial records, and most likely the loss of patient goodwill and loyalty as well. It is critically important for healthcare systems to have a high level of integration for patients to not only trust the billing but also trust the treatment they have received (Mekhjian,Vasila,Jones, 2008). Based on the analysis of the case and costs, it is recommended that the order entry system, medical records/abstracting system and monitoring systems be integrated
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