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Quantum Corporation Case
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Quantum Corporation Case Analysis
......b. Current Mission, Objectives, Strategies
Quantum Corporation has historically achieved a very high level of customer service and product quality. Its current mission is to continue this and maintain its position in the global marketplace. According to the Corporate Backgrounder Web page (2008), this is currently achieved in practical terms by the companys high level of service and support in 180 countries and more than 350 strategic stocking facilities throughout the world. This provides both immediate and effective solutions to customers when they need it
In keeping with current technological developments, the company also makes extensive use of the Internet in order to monitor Quantum systems via intelligent diagnostics data. This enables the company to service equipment from a remote location, thus reducing management time, improving reliability, and allowing faster turnover time of services to customers......
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