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Strategic and Operations Management

......Based on the cases contents, the following figure has been derived. It captures the processes that need to be audited on a regular basis to ensure fair trade ethics are adhered to. To ensure there is a corporate-wide level of support for fair trade practices, the office of the Chief Governance Officer (CGO) needs to be created that has oversight of operations and supply chain processes to the location level

The office of the Chief Governance Officer will be staffed with auditors who will work with De Beers Information Technologies (IT) and Business Process Management (BPM) analysts, managers and directors to ensure that all processes pertaining to sourcing, procurement, manufacturing, logistics and the coordinate with Sightholders will be done in accordance with internal standards for fair trade compliance. Further, the office of the CGO needs to also have a strategic plan specifically defined for Governance, Risk and Compliance (GRC) across all suppliers, procurement specialists, new supplier development and strategic sourcing departments of De Beers. With the strategic objective of being the most transparent diamond mining, manufacturing and sourcing company in the world, De Beers will quantify the extent of their levels of adherence to internal standards of ethical conduct and