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Excerpt from Case Study:

The New Team Leader

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Through a combination of these behaviors, a middle manager such as Bill Myers, can then use more than just personality traits to harness and lead his employees toward the accomplishment of the organizations overall goals. In Bills case, he found out unfortunately while on the job, that his position truly was middle management as he did not have any authority to levy penalties or provide rewards for the employees; thus, all he had to rely upon was his own ability to motivate others. When the ability to motivate others is not working, oftentimes, the threat of or actual reprisal will work to provide change in employee behavior. Accordingly, Bill needs to renegotiate his role with management so that he has the ability to enforce his protocols or, at a minimum, so that there is some consequence to not following Bills directions

Throughout this transformation of roles, Bill has violated the be yourself rule to management. It is understandable since suddenly after years of being an employee, he is now promoted to the role of manager. It may, indeed, take some time for Bill to feel comfortable being himself in this role; however, since his crew truly knows him, they