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Internal controls and ERP
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Excerpt from Research Paper:
Internal controls and ERP sytems
......Contrast this success with the failures in China surrounding production and quality assurance management (Enderwick, et.al.). The lack of knowledge transfer within Mattel for example is a case in point, where no ERP system was used to unify quality management, manufacturing quality standards and worst of all, minimum acceptable quality levels for paint and components (Bapuji, Beamish, et.al.). The lack of internal controls as defined by key performance indicators or metrics on Balanced Scorecards (BSC) within Mattel and for that matter with many of the manufactures outsourcing segments of their operations to China (Enderwick, et.al.) led to a disaster of credibility and quality for manufacturing outsourced operations in this nation
Conclusion
There are measurable and significant financial results attainable through the use of internal controls to manage supply chains when they are captured, analyzed and reported by ERPO systems. The intent of this analysis has been to show how the hierarchy of supply chain metrics, when tracked and analyzed by ERP systems, can make significant contributions to the profitability and efficiency of organizations. The example of how Lenovo has been able to increase their market share even in the midst of a recession, attain the highest customer satisfaction ratings in
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