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The Cronbach's alpha coefficient of responsiveness questionnaire is .769. The Cronbach's alpha coefficient will not be higher if any item deleted. Therefore, this research keeps all the responsiveness questions to do the data analysis.
While there is no hard and fast rule as to how high reliability coefficient should be, most experts argue that with Cronbach's alpha coefficient .70 used as minimally acceptable level of reliability (Remler & Ryzin, 2011). As shown in table 8, 10, and 12, all of the Cronbach's alpha coefficients for the research questionnaires are above .70. Therefore, the researcher concludes that all of the research questionnaires have adequate interim consistency for consideration as additive questionnaires for measuring the citizen participation, organizational accountability, and responsiveness.
Characteristics of the Survey Respondents
According to Central Emergency Operating Center of Taiwan, Kaohsiung City and Pingtung County suffered the most serious damage from Typhoon Morakot. Therefore, this study used the computer randomly selects telephone numbers from Kaohsiung City and Pingtung County to gather 1066 samples whose age is over twenty. The Research Center for Public Opinion and Elections of National Taipei University was the associated agency in this study and the data were collected from January 14 to 18, 2011.
The citizens of Kaohsiung City and Pingtung County who participated in this study were asked to complete a demographic survey. The responses were summarized using frequency distributions. Table 14 shows the results of this analysis. The majority citizens of Kaohsiung City and Pingtung County (n = 1066, 56.1%) in this study reported their gender as female. 468 (43.9%) citizens indicated their gender was male.
The respondents were asked to report their age on the survey. The results are shown in Table 14. The three largest groups of citizens (n = 1066, 20.2%; n = 1066, 23.6%; n = 1066, 23.2%) reported their age as between 30-39, 40-49, and 50-59 years of age. With this study, 208 (19.5%) citizens indicated they were 60+ years of age. 144 (13.5%) citizens were between 20-29 years of age.
The respondents were asked to report their education level. The summarized of this results are shown…[continue]
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