Data Analysis and Conclusion

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The results of the reliability of citizen participation questionnaire are shown in Table 4 and 5. Cronbach's alpha coefficient will be increased if the question CP1 and CP2 are deleted. For this reason, the researcher runs Cronbach's alpha again without the question CP1 and CP2. The results are shown in Table 6 and 7. Cronbach's alpha coefficient will be increased if the question CP4 deleted. For this reason, the researcher runs Cronbach's alpha again without the question CP1, CP2, and CP4. The results are shown in Table 8 and 9. The Cronbach's alpha coefficient of CP 3, 5, and 6 is .709. Therefore, this research only chooses CP 3, 5, and 6 to do the final data analysis.

Table 4

Table 5

Table 6

Table 7

Table 8

Table 9

The results of the reliability of accountability questionnaire are shown in Table 10 and 11. The Cronbach's alpha coefficient of accountability questionnaire is .867. The Cronbach's alpha coefficient will not be higher if any item deleted. Therefore, this research keeps all the questions to do the data analysis.

Table 10

Table 11

The results of the reliability of responsiveness questionnaire are shown in Table 12 and 13. The Cronbach's alpha coefficient of responsiveness questionnaire is .769. The Cronbach's alpha coefficient will not be higher if any item deleted. Therefore, this research keeps all the responsiveness questions to do the data analysis.

Table 12

Table 13

While there is no hard-and-fast rule as to how high the reliability coefficient should be, most experts argue that Cronbach's alpha coefficient .70 can be used as a minimally acceptable level of reliability (Bryman, 2008; McNabb, 2008 ; Remler & Ryzin, 2011). As shown in table 8, 10, and 12, all of the Cronbach's alpha coefficients for the present research questionnaires are above .70. Therefore, the researcher concludes that all of the research questionnaires have adequate interim consistency for consideration as additive questionnaires for measuring the citizen participation, organizational accountability, and responsiveness in this study[continue]

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