Policy and Practice in Social Term Paper

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Programs and Services

§ Briefly describe the major programs and services, and the population intended to be served.

Before choosing the programs it is pointed out that about three decades ago, the term 'organizational culture', came in vogue. It resulted in a study of the different styles of organizing. Today the organizational change can be achieved easily and the methods of conducting programs themselves can be a part of a project that involves multiple organizations. Non-profits also came into the scrutiny of these concepts. (Wright, 1994)

The theory now is to see that maximum benefits and opportunities are extended to the subjects by the organization in this case the disadvantaged groups, particularly women and children. The programs seem to be created and managed on the general principles that all organizations follow. There does not seem to be any specific study that was done to incorporate the persons who belong to the local community -- Riverside with their problems, ethnic background and the specific requirement as is shown would be required for different communities.

§ Are the programs evaluated for effectiveness? By whom, what do the data demonstrate? The professor (as well as grant-makers) particularly cares about this facet of the assignment. How does anyone know whether the programs work?

Special needs: Funding for art supplies and age appropriate curriculum- material

Areas to consider:

Cultural competency: There appears to be no special effort taken to see the cultural background of the victims. A straight jacket approach is being followed.

Knowledge of the target population: As far as riverside is concerned yes, the organization is well equipped to deal with issues. The same may not be true for the other expanded centres.

Cultural competence of the group facilitator: Yes the facilitators seem to originate from identical communities and can cause bonding.

Age appropriate activities that reach the target population: With little constraints the facilities are being provided to a general satisfactory level.

Age appropriate language and communication: This is varied because the population is not homogenous and therefore special needs have to be met.

Age appropriate meeting space where children and adolescents feel comfortable and welcomed: Yes this facility has been noticed.

The administration must take into account the concepts of better cost management. Because of this one shortcoming there can be issues in future. The four elements of financial management: The four fundamental principles of financial accounting are: planning, controlling, organizing, and decision making. The very creation of the health care system revolves around plans not only of the system, that is the physical capital, buildings, staff, etc. But also the way the resources -- money and capital must be generated, used and properly managed to create the structures and the system. Organizing relates to the way the optimization occurs and cost benefit ratios are maintained in implementing the system as a whole and control of costs and benefits. It includes vigilance, auditing and costing. Managers who have to make decisions, example purchase of inventory, stocks and systems have to have an idea of the financial implications. They have to know the optimum price, losses and performance of the supplies and so on. These need inputs from the accounting and financial side for the managers to make decisions. (Baker, 2009)


§ What type of organization is it: non-profit, for profit, government, or some kind of Hybrid?

It is a non-profit private organization governed by a board of directors selected through a voting process A

§ Who are the leaders of the organization?

The leader is the Chief executive officer Ms Eliza Daniely-Woolfolk and is assisted by the elected board of directors and the Chief Executive Officer is also advised by persons like Holly Chavez Shelter Director, and so on.

§ How are policies communicated to staff- through memos, staff meetings, one-on-one etc.

The use of mobiles; e-mails and modern communication devices have been adopted and along with that serious communication is done by printed bulletins and direct circulars to individuals.

§ Is there a specific management philosophy? How are problems solved: and, any examples thereof?

Yes the management is done from the CEO down, and since the decisions and the methods are centralized there is no ambiguity on the communication. Roles and work models have been issued and finalized to the staff. It has to be commented that Chain of command, county wide group of professionals, county as a whole, generally have another advisory board members, serve for each section of counties. There is the chief executive officer who is supervisor for all staff and small group of managers who are responsible for managing programs. (Graham, 2013)

§ How bureaucratic is the organization? Please describe

As it was stated, expansion of services which impact manger and policy changes, constantly change; services impacted fiscal year to fiscal year, by funding. If the state is in trouble, the trickledown effect takes place. Funding has direct impact on staffing and programs. (Graham, 2013) But in this case the organization has a rigid set of policies for serious changes and decisions that involve investment and funds, and autonomy with guiding principles for the individual units that makes it less bureaucratic. Decision can be taken by the executive in most cases and reference occurs in policy matters.

Organizational Culture

The culture is informal and suited to the mission of the organization and all wings are approachable to the needy. There is safety and work environment is reasonable and the principle Safety first. Safety within the work environment (Graham, 2013) has been given due consideration.

§ How accessible are decision makers to front line workers? Describe

It is not known if in all cases they are accessible, but generally communication between the various units goes on unhindered and therefore it can be presumes that they are approachable.

§ Are the staff generally committed to the work, or do they have bad morale

Generally it takes a long time to observe this because Goes in shifts and tides. Has a lot to do with bureaucratic -- funding, programs, and staffing issue. (Graham, 2013) In the visits the morale seems to be good and there was enthusiasm noted.

§ What is staff turnover: how long does staff stay in their jobs? How many jobs are unfilled now?

No jobs unfilled at this time based on the funding. Staffs usually stay five years.

Identify and describe one idea or issue that we covered in class today that you found particularly important

One area of concern discussed in class was the issue of funding. When implementing and planning a program, funding will always be a factor and top priority. Nine times out of ten in order to implement a program funding will need to be available for staff, materials, and curriculum. There must also be a study into the background of the children too see how far the home and the violence affected them and how far their ethnic origins have affected their mentality and whether they need psychiatric intervention.


The organization is a non-profit run efficiently with minimal resources and with due care, although it is not facing up to the modern management concepts, it has gone through many experiences in the last 20 years that has made it a veteran in the field. There is a need to research the situation form all angles of social organizations and their effects on the victims from all angles and therefore the shortcomings of this study related to this organization can be taken to be the short comings of the general organizations of this type. To modify them more research is necessary.

§ If you were in charge, what single thing would you do to make this a better organization and why?

I would implement updated and upgraded training for all staff, particularly in the area of coping crisis, more professional and clearer communicating skills. Becoming isolated and driven by technology. One on one communication skills is being compromised. That is because the creation of a good social policy requires better information. There are social policies that affect elder adults. These include policies on medical issues, physical issues, pensions, and the well-being of aging persons. The development policies are generally shaped by four forces, primarily biological, psychological, socio cultural and the life cycle factors. These have always shaped the thinking of the society. (Cavanaugh; Blanchard-Fields, 2010) There must be an amalgamation of many services by specialized agencies into bringing about the issue inn a holistic level.

§ How likely is it that your idea could be adopted?

There appears to be no impediment to adopting the idea because the programs and services are being provided by a number of agencies and other non-profit organizations whose help can be taken. It could be adopted if it was a priority. However this is not a priority.


Alternativestodv. (2013a) "Administrative Staff" Retrieved 22 April, 2013 from http://www.alternativestodv.org/aboutus/staff.html

Alternativestodv. (2013d) "History of the organization" Retrieved 22 April, 2013 from http://www.alternativestodv.org/aboutus/advhistory.html

Alternativestodv. (2013c) "Financial Information" Retrieved 22 April, 2013 from http://www.alternativestodv.org/aboutus/financials.html…[continue]

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