Problem Solving Systems Thinking Technology and Organizational Essay

Download this Essay in word format (.doc)

Note: Sample below may appear distorted but all corresponding word document files contain proper formatting

Excerpt from Essay:

Problem Solving

Systems Thinking, Technology, and Organizational Change

Models of Problem Solving

Different Approaches to Problem Solving


Risk Assessment

Flow Charts

Mind Mapping

Identification of Complex Problem

Analyzing the Problem

Identification of a Range of Potential Solutions


Evaluation of Potential Solutions

Phase IV

Evaluating Progress

Implementation Process

Risk Assessment

Accelerating Change

Formative and Summative Evaluation

Values and Ethical Issues


Corporate Responsibility and Ethics

Thinking and Decision Making Strategies

Problem Solving Process

Complex Problem Solving

This section of the paper is focusing on the introduction of complex problem solving, which reflects the affiliation between the meanings of classical problem-solving and complex problem-solving. Complex problem solving tasks are situations involving dynamic environments because untimely actions decide the environment for subsequent decisions that are required to be made with the features of the task environment and it can be changed independently of the action of solvers (Funke, 2010; Chan, et al., 2012). On the other hand, time dependent is also a situation of complex problem solving because decisions are required to be made timely regarding the demands of the environment. The complex is the situation in the sense that most of the variables are irrelevant to each other in a one-t-one manner (Sager, et al., 2012). It can be said that the issues require not one decision in which early decisions are conditioned for later decisions. For a consistently changing task, the similar action can be definitive at one moment and useless at another moment. In contrast, experimental problem solving research has focused massively on tasks such as concept identification, which is not representative of the features (Wolf & Mieg, 2010; Zhang & Sternberg, 2009).

The complex issues in business systems are considered as the issues with formulation with the act of solving is complex. The existence of a large number of variables in the complex problem solving issues does not cause its complex nature. If there are quantified values for specific issues, then it cannot be featured as a complex issue. It is important to extract more mathematical estimations of issues but there is no dilemma in defining solution for issues (Sager, et al., 2012; Chan, et al., 2012). The solving process involves the way of approaching the issues along with the rationality in management actions that are important in functionality of a business system. The process of problem solving implies the phases including implementation of solution along with the monitoring of results (Chan, et al., 2012; Funke, 2010; Wolf & Mieg, 2010).

b. Systems Thinking, Technology, and Organizational Change

Systems thinking possess a long and complex intellectual genealogy, which has an enormous variety of disciplinary forms. It can be said that different attempts has been made to synthesize systems thinking within an overarching theoretical framework. It requires a universal theory of systems defined by the association between components with the concept of systems as processes that are open to change through internal dynamics of interactive feedback with the environment (Kitson, 2009; Boje, et al., 2012). It can be said that one of the major breakthroughs in understanding the complex world of organizations is the field of systems theory. The systems from the perspective of the entire system with its different sub-systems along with the recurring patterns in the relationships between the subsystems. One of the major tools of systems analysis is known to be a systems thinking, which is a way of helping a person to consider systems from broad perspective including observation of overall structures and patterns (Best & Holmes, 2010; Riley, et al., 2012). This aspect of the systems thinking can help in identifying the real causes of issues in organizations while knowing the place to address work. The systems thinking have provided a variety of principles along with the tools for analyzing and changing systems. While focusing on the entire system, consultants can identify solutions addressing different issues in the system and the positive effect of those solutions that improvement throughout the system (Best & Holmes, 2010; Kitson, 2009).

The systems theory has evolved to another level, which is known as chaos theory. The chaos refers to the dynamics of a system apparently has almost insufficient underlying order. It can be said that small changes in an organization can cause complex changes in the entire system and the chaos theory has introduced new aspects to study the complex systems (Riley, et al., 2012; Wolf & Mieg, 2010; Zhang & Sternberg, 2009). The approach of systems thinking is different from that of traditional form of analysis and the traditional analysis focuses on the separating the separate pieces of elements being studied. The systems thinking involve the studies of elements that are interacted with other elements of the system interacting with the behavior of the entire system. The features of systems thinking makes it extremely effective on different types of issues to solve. An example illustrates the difference between the perspectives of systems thinking and the traditional form of analysis as the action to reduce the damages by issues (Kitson, 2009; Best & Holmes, 2010; Chan, et al., 2012; Sager, et al., 2012).

c. Models of Problem Solving

For explaining the changes taking place in the First Glasgow, the paper is providing a fusion of Change Management and Resolution Theory. The model used in this section is the extension of Mchinney's (1997) theory of change pathways. This theory assists organizations to achieve two basic aims in achieving change and it involves the management of mindset, actions or processes from reactive state to a proactive state (Smith & Lewis, 2011; Gerth, et al., 2010). It further involves the creation of professional practice in which change is managed in a strategic manner and understood through a body of knowledge consisting of models, techniques, and strategies. The change management and resolution theory is conceptualizing change in terms of a process of problem solving and transition. In the aspects of theory, change management guides organizations into effective use of tools and principles of change to implement changes within the organization while promoting problem solving and conflict resolution techniques (Brucker, et al., 2013; Boje, et al., 2012; Riley, et al., 2012; Smith & Lewis, 2011). It can occur only when organizations understand different aspects and behaviors towards change. These aspects are socially constructed by experiences, religious, goals, cultural beliefs, employment, ethics, and generation (Chan, et al., 2012).

The aspects of the model are divided into four quadrants, which illustrate and help organizations to understand contested aspects of world and the ways in which they are constructed. These different quadrants are illustrating the realties named as unitary, sensory, social, and mythic (Best & Holmes, 2010; Brucker, et al., 2013; Funke, 2010; Riley, et al., 2012). In order to understand these aspects, organization can go through a change to accept and initiate change, selection of correct leader for change, deal with conflict that is a companion of change, and organize along with plan of solutions to issues (Riley, et al., 2012; Sager, et al., 2012; Zhang & Sternberg, 2009; Sager, et al., 2012).

The unitary reality is a combination of concepts, goals, and principles in an organization. These principles and goals considerably make the unitary reality in the form of mathematical, logical, and philosophical systems. Sustainable and cleaner production is unitary goals and principles within the process of change. It is imperative to evaluate that whether the First Glasgow has achieved its unitary goal of sustainability (Brucker, et al., 2013; Best & Holmes, 2010; Riley, et al., 2012; Sager, et al., 2012). On the other hand, the sensory reality reflects the hard sciences of the four realities, which assesses the organizations within the similar industry implementing the principles through the unitary goal of sustainability. The social reality focuses on feelings, ethics, and values of people, which assess the organizations specifically First Glasgow, possess a strong culture throughout the hierarchy of employment within the organization. The mythic reality leads an organization through the ways of change and the global aspect of a leader in turn accelerating or hindering change within the organization under consideration (Gerth, et al., 2010; Sager, et al., 2012; Smith & Lewis, 2011; Brucker, et al., 2013). There are three types of leadership namely charismatic, authoritarian, and pluralistic styles, which are navigating a specific leadership. Every leader has a philosophy on the way the change process can be implemented in the organization. It can be said that there are two fundamental pathways that an organization follows in the duration of change process, which are known as the revitalization and renaissance. The revitalization pathway is a top-down approach, which arises in sensory reality from the awareness of an issue (Brucker, et al., 2013; Sager, et al., 2012; Boje, et al., 2012; Best & Holmes, 2010). The process of resolution moves in a sequential way through unitary, mythic, and social realities. On the other hand, the renaissance procedure is a bottom-up process with the path of change leading in a sequential way from sensory reality through mythic, unitary, and social realities (Best…[continue]

Cite This Essay:

"Problem Solving Systems Thinking Technology And Organizational" (2013, March 11) Retrieved December 4, 2016, from

"Problem Solving Systems Thinking Technology And Organizational" 11 March 2013. Web.4 December. 2016. <>

"Problem Solving Systems Thinking Technology And Organizational", 11 March 2013, Accessed.4 December. 2016,

Other Documents Pertaining To This Topic

  • Problem Solving Model for Classic Airline Company

    Problem Solving Model for Classic Airline Company Overview Classic Airlines is ranked as the fifth largest airline globally with the net income of $10 million and $8.7 million operating revenue. Before 2008, the company recorded a net income of 71 billion and $8.5 billion operating revenue. However, evaluation of the company financial records reveals that Classic Airline recorded $61 million decrease in the net income within one year. Careful assessment of the

  • Technology Business Processes Technology Mediated Organizational...

    Technology Business Processes Technology Mediated Organizational Improvement: Spotify's Marketing Mix The proliferation of the personal computer, the high speed internet connection and the personal listening device have all have a dramatic change on the way that consumers acquire and use music. The inception of digital media and file compression has changed the rules of music acquisition for the artist, the consumer and the retailer alike. For the consumer, the acquisition of music

  • Technology in Ways That Make

    Students can collaborate with students in other schools and other countries as they develop ideas, skills, and products. Students in a class can collaborate outside class without having to meet in person. The theory behind collaborative learning is that the social construction of knowledge leads to deeper processing and understanding than does learning alone (Appalachian Education Laboratory, 2005). The bulletin board and the chat room have become the backbone of

  • Water Global Human Needs System Thinking and

    Water Global Human Needs System Thinking and Transformative Social Systems in Sustainability It is a fact that above 70% of the surface of the Earth is water. However, the real issue despite the abundance of water is the availability of fresh water (Amanda, 2013). Of the total waters on Earth, 97.5% of this is salty water; this leaves only a 2.5% as fresh water. To add on this deafening fact, of all

  • Organizational Theory 2 What Core Competences Give

    Organizational Theory #2 What core competences give an organization competitive advantage? What are examples of an organization's functional-level strategies? Core competencies are those capabilities that are critical to a business achieving a competitive advantage in the marketplace. Typically, core competencies can be identified by certain common characteristics -- offering a benefit to the customer, difficult to imitate, uniquely identify the organization and easily leveraged to create many products or operate in many

  • System Theory the Origin and

    However, in the most recent theory of evolution which discusses the living world appears as the result of chance and an output of different randomly selected natural mills. This kind of development came to present as a result of the need of more subjects or topics in areas such as cybernetic, general system theory, information theory, theories of games which is needed in most decision making process in line

  • Organization Decision Making

    Organization Decision Making Within an organization, there have to be many changes taking place at all times, without which the organization may stagnate and start to decline. These changes would have to be organization-wide, rather than small changes like changing the program, adding a new person, and so on. Some examples of organization-wide change are a change in the mission of the company, or a restructuring of operations, or maybe an

Read Full Essay
Copyright 2016 . All Rights Reserved