Public Program Evluation: Quality Performance Measurement
Annotated Bibliography
Caiden, GE and Caiden, NJ (nd) Measuring Performance in Public Sector Programs. Public Administration and Public Policy. Vol. II. Retrieved from: http://www.eolss.net/sample-chapters/c14/E1-34-05-06.pdf
Caiden and Caiden (nd) report that the link between reforms and public measurement and evaluation were not merely chance since as the reforms developed devolution was emphasized or the moving of functions and services to the government levels that were lower, along with an emphasis on privatization, decentralization of management, transparency and satisfaction of customers. It is reported that all of these were dependent on accountability maintenance and credibility.
Poister, T. (2001) Measuring Performance in Public and Non-Profit Organizations. Jossey-Bass. Retrieved from: http://glennschool.osu.edu/faculty/brown/home/810/Class%20Materials/Poister%20Performance%20Chapters%201,%202,%203.pdf
Poister (2001) writes that performance measures are "objective, quantitative indicators" of a range of performance in public programs or for public agencies. (p.3) This work reviews the early development and background of performance measurement and ensues on a review of performance measurement in the non-profit sector. The functions of performance measurement are reviewed including monitoring and reporting, strategic planning and other aspects of performance measurement.
3. Ammons, DN (2007) A Tool for Accountability and Performance Improvement. Article 16. County and Municipal Government in North Carolina. Retrieved from: http://www.sogpubs.unc.edu/cmg/cmg16.pdf
The...
The development of performance measures is reviewed as well as other aspects of performance measures including budgeting.
4. Bouvard, F., et al. (2011) Better for Less: Improving Public Sector Performance on a Tight Budget. Discussion Paper. McKinsey & Company. 2011 Jul. Retrieved from: [HIDDEN]
Bouvard et al. examines the core principles in the improvement of performance in the public sector and actions for government leaders. Also examined are the potential impact of performance improvement in the public sector and the need for public sector performance.
5. Lichiello, P. (2012) Guidebook for Performance Measurement. The Robert Wood Johnson Foundation. Turning Point. Retrieved from: http://www.phf.org/resourcestools/documents/pmcguidebook.pdf
Lichiello (2012) examines the definition of performance measurement and the reasons that performance measurement is important. Key elements in the development of a performance measurement process that is effective are examined and result reporting is analyzed.
6. Performance Measurement (2013) Urban Institute Press. 2nd ed. Chapter One. Retrieved from: http://www.urban.org/books/performancemeasurement/chapter1.cfm
This work in writing published by the Urban Institute Press relates that there are many meaning that can be applied to performance measurement however; this study defines performance measurement as "regular measurement of the results (outcomes) and efficiency of services or programs." (p. 1) Reported as the…
Quality Performance Measurement Public Evaluation Program In this paper, we are going to be conducting a literature review of public evaluation programs. During the process, there is a focus on misunderstanding the needs of stakeholders and the programs / reforms. Together, these elements will illustrate the overall scope of what is taking place and the long-term effects it is having on everyone. Misunderstanding the Needs of the Public One of the biggest challenges with
However, none was found that centered on small hotels in China. This research add to the existing body of research by providing an assessment of the balanced scorecard method in this special business setting. The information obtained by this study will help to make small hotels in China more competitive and able to compete well into the future. This research will play an important role in the development of the
Human Resources Management: Health Services Management Performance management is a critical aspect of any health care system. And this is true in the area of management of the organizations' human resources performance management as well. The objective of this work is to critically examine the importance of human resources performance management health care system. This work will endeavor to apply critical analysis and make comments and suggestions on improvement of the
Public Private Comparator Public Sector Comparator (PSC) in the Public-private partnership (PPP) Process Increased global financial pressures have caused many government entities to cut costs in any way possible. One way is to outsource services or projects to private companies. However, when comparing costs, the public sector frequently bases its cost calculations for a project by omitting certain types of factors. These can include employee benefits, utilities, or total administrative costs. As
This historical influence does have a positive influence on the argument due to the placement and context of the current state of political appointments. For example, discussion of the development of extensive political appointment structures during the New Deal, and the growth of the program through the intervening years, presents a historical context and background as well as a pattern of cause and effect that can be examined in
Public Health Preparedness The concept of 'public health preparedness' (PHP) has been garnering recognition worldwide, given the global-scale threats which are constantly encountered by professional healthcare organizations, including bioterrorism, Ebola, the West Nile Virus, and influenza. Preparedness approaches have brought about improvements in the overall healthcare system, by enabling swifter responses to diverse kinds of hazards across the globe. A majority of PHP measures adopted in America are government-judged; this gives