Organizational Analysis And Business Chapter

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Hybrid Organizations blur the boundary between for profit and non-profit: they serve a social or environmental purpose yet utilized for-profit business model in order to sustain their mission. Examples include Ten Thousand Villages, which is a non-profit that acts as a retailer for artisans around the world seeking to sell their products and earn a living. Or there is Seventh Generation, a for-profit that sells environmentally-safe products and makes this the basis of its brand. Common commercial functions of this type of organization include selling a product that is environmentally safe or that helps achieve a social good -- such as the livelihood of a minority group (Haigh, Hoffman, 2012). Service organizations provide a service for customers and can include anything from Midas, which provides car service, to Uber which provides a pick-up service. These companies do not produce anything but do provide a service. Common commercial functions of these types of organizations are that they perform some work for the consumer.

Manufacturing organizations do produce goods -- examples would include Mattel, which produces toys, or Audi which manufactures cars. The common commercial function of a manufacturer is that it supplies parts and goods for the economy, which people need for their lives to function properly: people need cars, buildings, furniture, etc.

Trading Companies act as importers or wholesalers. They keep real estate, etc. -- virtually anything that is bought and sold is something a trading company may be interested in.
Question B

The three different types of mapping examined in this course include process maps, relationship maps and cross-functional mapping. Flowcharts are also examined.

The purpose of the process map is to illustrate in a visual form the way that work can be accomplished. The visualization helps to improve the overall process by allowing workers to see how the parts of the organization fit together. Visualizing it can help to streamline the process and remove inefficient aspects. It is also a way for the process to be documented for future reference so that later people can know how a process or endpoint was achieved. The process map outlines the steps (Biazzo, 2002).

The relationship map shows how the parts of an organization are related or how they fit together. It will typically include aspects such as the supplier, the input, the throughput, the output and the customer. It visualizes the entire chain of variables and parts…

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References

Anjard, R. (2008). Process mapping: a valuable tool for construction management and other professionals. Facilities, 16(3/4): 79-81.

Biazzo, S. (2002). Process mapping techniques and organizational analysis. Business

Process Management Journal, 8(1); 42-52.

Haigh, N., Hoffman, A. (2012). Hybrid organizations: The next chapter of sustainable


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