653 words

Jan Carlzon's Moments of Truth and customer-oriented leadership

In the award-winning book Moments of Truth (NY: Harper Perennial Publishing, 1987, 135 pgs.) author Jan Carlzon relates his personal story on how as president and CEO of Scandinavian Airlines System, he single- handedly transformed his company from the burden of huge financial deficits into a…

~4 min read

View paper →

753 words

Florida's education budget cuts and academic performance decline

For all its talk of being a world leader and one of the richest countries in education, the United States is doing poorly when compared to other developed nations.

~4 min read

View paper →

813 words

The Alternative Minimum Tax and its unintended consequences

When originally enacted in 1970, the purpose of the Alternative Minimum Tax (AMT) was to redress the specific situation that had permitted some of the wealthiest families in the nation to avoid nearly all tax liability (Leiserson 2008).

~5 min read

View paper →

364 words

Transportation's role in increasing global warming emissions

In today's political and scientific realms no issue has been so publicized as global warming.

~2 min read

View paper →

2,778 words

Development of medical practice in colonial America from 1497 to 1776

The period we can call Colonial America can be the period from 1497 to 1776. The examination of medical practices during the period, first with the original natives of the land, and then the medical practices that came in with the settlers from the various countries, and finally the establishment…

~14 min read

View paper →

585 words

Radiant heating and cooling systems in integrated building design

If the assignment is to deliver comfort to humans in buildings, there are several ways to do so. These are discussed: radiators which depend on hydronic heating, air convection which depend on air velocity and air turbulence and humidity which depends upon the amount of water in the air.

~3 min read

View paper →

1,563 words

The impact of the Mexican Revolution on women: Tina Moddotti and Anita Brenner

Mexican Revolution has had a profound effect on the country of Mexico. From its culture to its politics and its culture, every aspect of the Mexican society was effected (and still is affected) by the revolution.

~8 min read

View paper →

3,012 words

Hunter-gatherer diet strategies among the San of the Kalahari

Humans have survived by learning to adapt to extreme environments. Their ability to survive depends on the ability to adapt to changing conditions and changing food supplies. Humans have been resourceful in their ability to secure their basic needs.

~16 min read

View paper →

915 words

Japan's Article 9 peace clause and constitutional revision

Japan's Constitution, or the peace clause, is a very contentious issue in of modern Japanese politics. This is not least so because of the time period and political involvement in creating the clause.

~5 min read

View paper →

1,159 words

Second language identity and strategic competence in immigrant workplace contexts

Miles, C. (2007). Identity's playground: Linking second language use with strategic competence. Journal of Intercultural Communication Issue 13, 5.

~6 min read

View paper →