548 words

Implementing an organic growth strategy through customer-centric organizational change

Determine customer needs, desires, and values. "The success of the program is rooted in managing the culture change and creating a hunger for a new, customer-centric approach" (Anonymous, 2009).

~3 min read

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2,217 words

James Collins' "Good to Great" and organizational success principles

Good to Great is written for those who want to achieve greatness. Described as a "researcher and management guru," James C. Collins has authored or co-authored six different books all hinging on the same concepts related to leadership and organizational development.

~12 min read

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547 words

Restructuring a national youth organization through board consensus and strategic consolidation

Understanding the composition of your board and the history and culture of your organization, how would you go about laying the groundwork for the significant changes you believe need to be undertaken?

~3 min read

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601 words

The slippery slope and discretion in criminal justice ethics

Slippery slope: What are some examples of the slippery slope, as it applies to criminal justice ethics? How can/should slippery slope issues be addressed from a leadership or administrative standpoint?

~4 min read

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1,341 words

Communication failure in restaurant management and staff coordination

Easter Sunday is one of the busiest days for a restaurant. So it was only natural that extra staff should be scheduled to work on that day at the local restaurant where I work. My manager Carmen did not schedule enough additional employees for Easter, and the result was a debacle.

~7 min read

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1,593 words

Personal calling to Christian youth ministry and spiritual healing

I felt my first calling to ministry as a youth, as my family belonged to a vibrant community church. The youth programs at our church included the means by which to inspire young people like myself to pursue a strong Christian life and identity.

~8 min read

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614 words

Douglas McGregor's Theory X and Theory Y in practice

The work of Douglas McGregor, the renowned social psychologist at MIT's Sloan School of Management who studied the theoretical foundations of human motivation in the 1960's, was premised on a binary conception of managerial perception known as Theory X and Theory Y According to McGregor, managers…

~4 min read

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1,482 words

Toyota's evolution from cost leader to hybrid market innovator

For decades, Toyota has been one of the most admired companies in the world. They were able to turn their image in the 1960's and 70's from cheap Japanese import to the car of choice for millions of consumers worldwide. Toyota's strategy has varied significantly over the years.

~8 min read

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1,306 words

Free-riding and groupthink in social psychology

People differ in their views and actions when they are responsible for them and when not. Particularly speaking in the context of society and group, people tend to adopt the most favorable behavior so that they are cherished for success and not blamed for failure.

~7 min read

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1,958 words

Declining volunteer firefighter recruitment and retention causes

Volunteer Firefighting is declining at an alarming pace and there are many reasons associated with this worrisome trend. It is imperative to not only study those cause but also devise practical means of resolving the problems of recruitment and retention.

~10 min read

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