10,298 words

Building customer-centric call centers through systems and processes

The managing of customer experiences and the quantification of those strategies through SERVQUAL (Parasuraman, Zeithaml, Berry, 1991) ((Parasuraman, et.al.) for example is providing a strong, scalable foundation for ascertaining just how an organization can consistently deliver exceptional customer…

~52 min read

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3,288 words

How social media has transformed communication patterns

Social media has changed the way I communicate, and I am not the only person who has found that social media has affected their lives when it comes to how they communicate with and relate to others. It has not been long that social media has been popular.

~17 min read

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2,268 words

Skills necessary for change managers in twenty-first century organizations

Competition in the modern day business community has become cutting edge and the economic agents have to seek new means of creating competitive advantages.

~12 min read

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1,453 words

Christian stewardship and environmental protection in scripture

Despite the popular view that many Christians believe environmental issues to be unimportant and indeed incompatible with their core beliefs, there are many more who believe quite the opposite.

~8 min read

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10,282 words

Federal jurisdiction, separation of powers, and constitutional commerce regulation

The United States Constitution is the foremost legal authority for laws created in the United States. Though the Constitution is a federal document, it applies to all laws at every level in the United States. Therefore, any law that fails to comport to constitutional standards is illegal.

~52 min read

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4,335 words

Information literacy and computer skills in nursing education

The topic of information literacy has become very prominent and entrenched in the United States, and the nursing industry is no exception.

~22 min read

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2,257 words

Aristotle's virtue ethics and modern workplace relationships

For centuries, work defined what it meant to be human. We see this again and again, even in television and motion pictures. The hit cable show Mad Men, for instance, is set in a 1960s advertising agency in which the employees can never find enough work -- or relationship drama at work.

~12 min read

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1,480 words

Vladimir Lossky's apophatic theology and the necessity of ignorance

Explain apophatic theology and why a person must have ignorance before they can enter into communion with God Apophatic theology is a religious philosophy predicated around union with God. On the surface, this may not seem drastically different from Western religious philosophies.

~8 min read

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3,680 words

Current and future trends in juvenile justice in the United States

Young people are naturally prone to experimentation and impulsive behaviors that frequently result in their involvement with the law enforcement community, and police officers today generally enjoy wide latitude in resolving these incidents.

~19 min read

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4,324 words

Neural development and early diagnosis in autism spectrum disorder

The neural development of someone with autism is not the same as the neural development of those who do not have the disorder (Caronna, Milunsky, & Tager-Flusberg, 2008; Piggot, et al., 2009; Shattuck, et al., 2009).

~22 min read

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