9,850 words

British Telecom's implementation of customer relationship management systems

to deliver the highest levels of customer satisfaction performance and reduce the number of dissatisfied customers each year to achieve organic profitable revenue growth, while constraining capital expenditure to put broadband at the heart of BT, expand the market for broadband services and create…

~50 min read

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8,229 words

Northwestern Mutual Life Insurance: historical development and financial analysis

Insurance business in modern day has adopted a differential approach to dealing with policy issues and consumer behavior yet some companies like Northwestern Mutual Life retain their original course of actions with clear mission and core values to provide exceptional service to their consumers.

~42 min read

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15,833 words

Federal government audit contract award processes and frameworks

A availability of different means of sharing benchmarking and best practice experiences and information such as electronic media, newsletters and town hall meetings results of a survey of benchmarking and best practice practitioners regarding their satisfaction with benchmarking and best practice…

~80 min read

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13,440 words

School choice and student achievement in Milwaukee's public and private schools

This study aimed to determine the impact of school choice through a comparative study of two private schools, which serve primarily, or exclusively African-American students, and a public school.

~68 min read

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5,850 words

Reward systems, business strategy, and employee performance alignment

Reward and incentive programs are a popular component of employee benefit packages. Many employees value such offerings as flexible scheduling, tuition assistance, and child care in order to satisfy personal needs and professional development.

~30 min read

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8,845 words

Effectiveness of a pre-course program for entry-level online adult students

Distance education is one of the most dynamic and fastest-growing segments of college and graduate level education.

~45 min read

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5,901 words

Resource needs for regular education teachers implementing inclusion

Gone are the days of the special classroom down the hall where special education students were hidden away and kept from the general student population. Gone are the days when special education students were given comic books to read and passed because they were there.

~30 min read

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9,790 words

Socioeconomic status and substance abuse risk in high school students

Reforms to the high school system in the United States are also explained. Additionally, the reason why students need not be involved in the planning of reforms is elucidated.

~49 min read

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6,633 words

Occupational stress and burnout in special education teachers

Barriers to retaining special education personnel. Incentives used to improve retention. Teachers today are subject to more stress than ever.

~34 min read

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11,983 words

The Z. Model's effect on sixth grade mathematics test score improvement

Model framework. In Mr. Zander's classroom, the average improvement in test scores is 16.75 points. The is the rise in test scores resulting from the students taking the same standardize test, once at the beginning of the school year, and a second time after 6-7 months Z. Model application.

~60 min read

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