Executive SummaryThis paper provides an analysis of Herb Kelleher�s leadership of during his tenure as CEO of Southwest Airlines from 1971 to 2001. Under the charismatic Kelleher�s servant-leadership approach which placed a high priority on employee empowerment, Southwest transformed from a small regional carrier into the largest domestic low-cost airline in the U.S. Indeed, Kelleher was a textbook example of a �servant-first� leader that was effective in promoting employee satisfaction

Legal issues are when you are looking at the underlying impact that the law will have upon the actions of the individual. Where, this will serve as a way of understanding how the application of various rules from: society and within professional organizations will define what actions / behavior are conserved to be ethical. Ethical studies are when you are examining the impact of decisions made by various individuals

Emphasize the importance of courtesy, organization, and calmness to all staff members. These qualities on the part of the staff can reinforce the importance of generally good and ethical behaviour to the tourists, which may then carry over to their behaviour in the destination country. Maintain a neutral stance on the culture of the destination country or countries. Making clear that all cultures have equal value and that ethical behaviour must

Build a strong achievement ethic throughout the business Create exciting, challenging jobs in which people can excel. Select and develop outstanding leaders. Make talent management a critical corporate priority Foster a talent management mindset. Develop managers who can coach, mentor, empower and sponsor talent -- and deploy it to best advantage. Develop the necessary skills to lead and manage talent. Make managers accountable for managing talent. Create the means to identify and select outstanding talent Be clear about what

Leadership The author of this report has been asked to answer four major questions when it comes to business, leadership and the skill sets required to excel in both. The first question will center on the role of Chief Executive Office. The role itself will be defined. There will also be a listing of the comptentcies and skills that a typical or desirable CEO should demonstrate and have. The second question

In fact, he is not taking any salary or bonus until Continental becomes profitable again (some experts think that could come about this year). Work culture is extremely important to him. He says, "I am a huge believer in the work culture here,' Mr. Smisek says. 'We call it "working together" but what I like to say is that we treat people "like your momma taught you to" -