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Cancel Your Subscription

No longer need your account? Forgot to pause or cancel your subscription? Submit a request to cancel your subscription now.

Frequently Asked Questions (FAQ)

We have compiled a long list of the most common questions asked to our support team. The answer you are looking for may already be posted.

Terms and Conditions

View our terms and conditions, privacy policy and student honor code, for all the legalities regarding our service and your purchase.

Personal Information
Membership ID # 123456789
Name John Doe
Password **********
Email [email protected]
Email notification Yes
How to Cancel Your Subscription
  1. Go to our account cancellation page and submit your request.
  2. Send an email to our support department at [email protected]
  3. Contact us via our toll-free support telephone during normal business hours at 1-800-797-9968. Our local phone number for our International customers would be 1-786-923-8617. During non-office hours you can leave a message providing your customer # for cancelling your account. Your customer number can be found in your email receipt or in your customer control panel.
  4. Login to your account, click on "Account Settings" and cancel your account.
  5. Contact us via live chat and request your account be canceled.
  6. Send a text message requesting cancellation to 1-786-923-8617
  7. Send a fax to our office at 1-786-923-8617 requesting your account be canceled.
  8. Send a cancellation request via postal mail to: Electronic Inspiration LLC., 111 NE 1st Street, 8th Floor #1010, Miami, FL 33132, United States.