Paper Example Undergraduate 585 words

Android tablet features and applications

Last reviewed: August 5, 2013 ~3 min read

Android Tablet

The Ideos Android Tablet

The Android tablet is one of the contemporary electronic products that enables interactivity and communication with ease and at an affordable price as compared to its competing brands offering the same product like the Apple tablets. The Android tablet is liked by many customers due to the versatility and the numerous applications that it gives. Many people who have positive evaluation of it also peg their liking to the user friendly settings and accessibility of most of the programs and services that it gives.

Support services

There is need for this product to have accompanying services. One of the essential extra services that the Android tablet customers will need are the user optimization services that will equip them with thorough knowledge of the applications that are primarily installed in the tablet and even the additional applications that can be secondarily installed and used. This will give the customers the knowledge on the performance level and the versatility of the product which they would otherwise think has a confined capability.

The Android tablet customers will also need to be informed of the additional accessories that can be bought with the tablet like the extra battery, the android pouch, the stand as these will make it easier for the user whenever they want to either change the environment where they are to use it or additional user time support like replacing the battery.

There is also need to inform the customers of the distributor points where they can get any customer services or assistance they may need once they have bought the tablet. This will also allow them to have access to the latest versions of the tablets that may be availed in the market and also know where to buy replacement accessories incase they may need some.

Services offered by competitor

The main competitor of this android is the Apple Company that has the tablet also know as the iPad. One very significant service that the Apple Company gives its clients is the two years warranty on its tablets yet Ideos gives one year warranty. There is also the remote support that they offer their clients and the express replacement (Apple Inc., 2013). The company also provides repairs as well as physical support exclusively to their products at their specialized shops.

Post-sales arrangements

There is need to have special customer service centers that are dedicated to trouble shooting and handling any concerns by the customers. These should range from the software problems to the physical repairs that the customers of the android tablet may require. Apparently many customers are willing to pay for the services particularly the physical damage repairs that may be required incase they dropped their tablets or it gets spoilt due to any other cause.

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References
1 sources cited in this paper
  • Apple Inc., (2013). Sales and Support. Retrieved August 3, 2013 from http://www.apple.com/legal/sales-support/
Cite This Paper
PaperDue. (2013). Android tablet features and applications. PaperDue. https://www.paperdue.com/essay/android-tablet-94061

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