This makes it easier for customers to identify the type of staff member who might be able to assist them. However, upon entrance, most customers are greeted by an employee who asks the purpose of the visit. He will then direct the customer to either the proper display or staff member according to the response. The size of the staff is usually large enough that the ratio of staff to customer was rarely worse that 1 to 3 even during the busiest moments. As a result, most customers were assisted in a timely fashion by sales associates who were attentive, friendly and knowledgeable. Personnel use walkie-talkies to communicate with one another inside the store, making response time to customer needs typically very fast. With wide aisles and sleek looking, uncluttered product displays, the stores have a cool, calming and modern look that is easy to navigate. With respect to technical support, the store uses an...
Customers can call ahead and be given appointment times. There is a main counter where customers can both make payments and sit at stools while receiving technical support. A large LCD screen display stretches out behind the counter and present the current time as well as approaching appointments. This technique appears to nearly eliminate wait time, allowing customers to receive immediate assistance with existing products. There also appears to be very little bureaucratic obtuseness with respect to meeting customer needs. A damaged or malfunctioning product will be tested and replaced with minimal resistance or formality.
It should be noted that this risk of becoming simply an "ethnocentric fantasy" is something that not all filmmakers are worried about. Indeed, it might well be argued that the creation of an ethnocentric fantasy might well make an ethnographic film more popular and more profitable. Indeed, an ethnocentric fantasy is one of the storylines that fits well into the narrative expectations of Western audiences, who will not be surprised by
In the wake of the serviceman's complaint and the health and welfare inspection, the intervention will be determined. Talk with building residents to follow up on the health and welfare inspection findings. Check if there are other respiratory issues for residents. Follow-up to make sure that the building maintenance personnel have changed filters and spare parts in the building environmental systems. Review medical records and intervention methods. Make sure that medications are
During the sequence followed, many of the younger males put on a "machismo" like attitude in an attempt to assert they were very familiar with sex and sexuality. This is due largely to the pressures observed in the environment throughout the movie, an environment that suggests virginity is something that should be lost as soon as possible. Thus, if one has not lost their virginity, they may become an
This will protect not only the privacy of the individuals involved, but also their safety. Conclusion There are a variety of options I can consider in terms of entering and studying a prison population. In addition to entering the prison population itself, I would also consider the roles and interactions of the guards, head warden, nurses, visitors, lawyers, and priests where applicable. In terms of prison officials, the nature of my
Ethnographic Research on Business Culture Ehtnographic research as it pertains to business culture Influence of culture on business management According to Cox (1993, 45-56) cultural diversity in an organization includes the different ways in which the entire workforce experiences a unique group identity that is either based on sexual orientation, race, ethnicity, gender or age. Cox further ads on that culture entail the beliefs, values and customs of each distinct group and that
Ethnographic Study of a Military Family Medical Center Ethnographic Study Ethnography Report -Technical Writing Ethnographic Project -- Military Family Medical Center Project Purpose & Setting: This report addresses the workings of a family care center located in a large military hospital on a joint operations military base. The hospital serves active duty members of the military, family members and dependents of active duty soldiers, citizens who work for the military in some capacity, and retired
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