Becton Dickinson
Business Conduct and Compliance
Dennis Santucci
Based on discussions which you and I have had over the preceding months, the issues of business conduct and compliance are of the utmost importance to you and your team which spearhead our Chinese operations. Let me first assure you that Becton Dickinson's primary concern is "to do what is right" (Case Study. N.D.). Further, "a systematic focus on values, ethics, and sound business practices is an essential management tool that helps us decentralize responsibility while maintaining aggressive performance goals" (Case Study. N.D.). I trust the following information will prove invaluable to you in the coming days.
Unquestionably there are considerable gray area scenarios which continue to produce obturations to successful ethical and business practices around the globe for Becton Dickinson. From Asia to Europe to South America, controllers such as you are looking for concrete...
Two of your concerns: "a physician considering BD's diagnostic equipment for his hospital laboratory would like to go for instrument training in California and afterwards to visit Disneyland with his family, and a purchasing official employed by a customer organization wants a processing fee of two percent of the sales price in cash prior to placing his company's order with BD" (Case Study. N.D.); are prime examples of the difficulties in determining the appropriateness of "approving payments for sales, marketing, and other expenses" (Case Study. N.D.). Becton Dickinson is intent on growing market share in the 100 billion dollar market for medical supply technology, a market which is growing at seven percent per year (Case Study. N.D.). In this context the company understands the need to build relationships with: suppliers, distributors, and customers to achieve…
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