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I have investigated what can be done, and unfortunately, there is not a lot that we can do to get the insurance company to pay the bill. The operation took place in an out-of-network hospital, and the HMO plan which you chose when joining our company does not cover out-of-network procedures. The plan does offer two alternatives, unfortunately you chose neither one.
There are, however, a number of different options that are available to you at this point. One of the options is to explain to the hospital what happened, and see if there is a possibility of setting up some type of payment plan. We have worked with this hospital's financial department and they are very cooperative with our employees. Another...
There is also an employee credit union that offers very flexible terms for our employees.
We, in the financial department, wish that these types of situations would never occur, especially since our employee benefits are so good that many individuals join our firm because of those benefits. They do occur from time to time, and it is our desire to help our employees overcome these hurdles in life. If there is anything that we can do to assist you in doing so, please feel free to call us at 1-800-WEHELPYOU.
Sincerely;
Ms. Helpful
Human Resources
Resources
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