Business-Information Systems Business - Information Systems Qualities

Business-Information Systems

Business - Information Systems

Qualities that Jim should Possesses to be a Successful Project Manager

Essential skills are very critical to be successful in project management functions. To be a successful project manager, Jim must possess the following qualities:

First, Jim must possess interpersonal, technical and managerial skills, which would assist him to determine the size, scope as well as the project's resources requirements. Moreover, Jim must be able to design a project to meet customer's needs. Once an organization accepts a project, Jim must be able to deliver a project within budget and on time.

Jim must also possess leadership skills to initiate planning a well as executing and closing down a project. Understanding the project management process is very critical for the success of a project. Thus, Jim must possess management skills to manage activities, resources and other tasks in a project.

Communication skills are the additional qualities Jim must possess, Jim must be able to liaison between management, developers and users in order to assign activities and monitor progress. The goal is to influence activities towards achieving a common goal with the use of intelligence, ability and personality.

More importantly, Jim must possess a customer relations skills to closely align with customer to ensure that a project meet customer's expectation. Conflict management skill is another dynamic quality that Slim must possess. Typically, Slim must possess problem-solving skills to smooth out personality differences. Finally, Jim must possess risk and change management skills to identify, assess as well as managing the project's risks and day-to-day changes, which could occur within a project.

2. Method Jim should respond to Ella about the Importance of the Project

Jim should respond to Ella's pressure about the importance of project by explaining that a project assists the organization to develop an application suited to the organizational need. For example, the importance of SDLC project is to solve business problems by taking the advantages of a new project to deliver innovative services. The importance of the project to Petrie's Electronics is that the project will assist the organization to develop a Customer Relationship Management (CRM) system that would assist in improving customer retention as well as increasing the customer's loyalty.

More importantly, the project such as CRM assists an organization to automate, synchronize sales as well as managing customer service relationships. Typically, CRM is the most efficient and strongest approach to maintain and create relationship with customers, making a business to achieve a high level of success. With CRM project that Petrie's Electronics intends to develop, the company will be able to develop a strong personal building relationship with customers.

A major importance of the project is that organizations will be able to reduce costs using the CRM and the CRM is cheap and smooth compared to the traditional method of doing business.

3. "Strategies Jim to employ to deal with a very busy Team Member, such as Juanita Lopez"

Strategies that Jim could employ to deal with a very bush team member like Juanita Lopez are to use a Gantt chart to define a task of a project. Defining tasks in more detail might waste much time and could be unnecessarily complex, thus, the Gantt chart creates a visual project tasks that defines the process of carrying out a project. The next phase is to divide a project into manageable tasks that ensures a smooth process between tasks. By using a Gantt chart to present a project to Juanita Lopez, Jim will be able to save Juanita Lopez's time by presenting a work breakdown structure (WBS) that divides the project into a logical ordering and manageable tasks. Typically, a Gantt chart is a time saving strategy to present a work breakdown. A Gantt chart shows each task to be carried out using different colors, shapes or shades to highlight each task.

Chapter 4

1. Choice to be a Member of Project Team

Fig 4.1: SDLC Phase 1, Systems Planning and Selection

As an employee of Petrie's Electronics, I will like to work on the project presented in Fig 4.1 because this is a typically challenging work. The project will provide me the accumulate experiences. By being part of the team to select and identify a project, I will have experience to identify and select a project based on the:

Perceived needs of our organization,

Resource availability,

Evaluation criteria,

Current business conditions.

2. Evaluation of Fig 4.

I will not approve the project outlining in the scope statement because the outlining does not totally follow the SDLC project breakdown. Outline of the SDLC project breakdown should be as follows:

Preliminary Analysis

Project Identification and Selection,,

Project initiation and planning,

Systems analysis, requirements definition,

Systems analysis,

Systems design:

Integration and testing,

Acceptance, installation, and Implementation,

Maintenance.

3. Identification of a preliminary set of Tangible and Intangible costs and intangible Anticipated for the System

The tangible and intangible costs for the project are presented in the table below:

One Time Costs Worksheet

A.

Development Costs

$5,500

B.

New Hardware

$2,500

C.

Purchase or Software License cost

$25,500

D.

User Training

$5,500

E.

Site Preparation

$10,000

Total One Time Cost

$49,000

Recurring Cost Costs Worksheet

A.

Software Maintenance

$2,500

B.

Incremental Data Storage

$2,500

C.

Communications

$10,000

D.

Supplies

$15,000

E.