Value-added processes in Murphy's Bagel Shops manufacturing

¶ … Murphy's Bagel Shops (MBS). First, we will break down the manufacturing process into its component steps. Then we will define which of the steps added value in the process, in particular, steps that encourage more customer purchases and promote efficiency and reduce product waste. All of these add value by increasing stock holder share through these increased profits.

The Process Work Flow

MBS stores are proved with support from a Central Bakery. Raw materials are then delivered to the MBS central bakery where they are physically inspected. They are then stored in the raw materials warehouse which is located on the central bakery second floor. Ingredients are then measured into batch quantities on the second floor before they are placed into the blender and mixed for one hour. Dough is then extruded and placed in the shipping racks where they are placed fifty yard away in the shipping area on the second floor. The shipping department then rearranges the number in each batch to make sure that it matches each shop's order. There is then segregation of the orders by the delivery department to make sure that the incoming trucks are accurately and quickly loaded within twenty minutes.

Then, the bagels are transported as the dough simultaneously rises. The MBS crew at each store then unloads each shipping racks where any necessary toppings are placed upon the bagels. These bagel are then placed into the ovens or in on site storage. Forty minutes later after the baking is done, the rays of bagels are then taken out of the ovens and placed in the bagel cooling areas. Once the bagels are cooled, they are then put into the retail areas for display on site at each of the MBS storefronts.

Conclusion

As we have see, the design of the process flow is critical to organizing and managing MBS and adding value at numerous steps during the process flow. We have broken this process flow down into component steps and identified the steps where value is being added through the combination of process steps, encouraging more customer purchase of the product and also the repackaging of leftover bagel products to prevent waste and increase profit by sale to the customers.

Process Flow Diagram of Murphy's Bagel Shops (MBS)

Process Flow Diagram of Murphy's Bagel Shops (MBS)

Material

Inspection

Central

Bakery

Raw

Materials

Warehouse

Batch

Qty

Measure

Dough

Extrusion

Bagel

Blank

Order

Bagels

Be

Shipped

Check

Order

#'s

Match

Order

Segregation

Bagel

Trans/

Dough

Rising

Bake

Bagels

Removal

Cooling

Area

Retail

Display

Package/Sale

of Leftover

Discount

Bagels