This paper explores Dr. Morten Hansen's book on collaboration, and Clay Shirky's book on social media to examine social networking and social media collaboration. Online is becoming a global marketplace. The two authors through their books explore the internet as a service provider and lay out dangers of wrong collaboration with social media. The paper concentrates on personal experience in the E-bay site.
Collaboration on Social Media
EBay is a social network founded in 1955. It is an online marketing place connecting individual buyers and sellers, small businesses and big businesses. Anybody interested in eBay should be careful of fraud. Before creating an eBay account, I did not ignore the possibility of meeting a fraudster. However, eBay offers security for sincere online marketers. One of the ways is offering free insurance for transactions over 200$. This means that security remains a challenge on online collaboration with either business or other services.
Creating an eBay account takes at most five minutes. The registration process is easy to interpret and answer appropriately. Customizing the registration page attracts new people, for example, join eBay, and be paid. EBay accommodates every person according to ones business preference (Morten, 2009). I have been trying to participate in an auction, so I showed interested in the auction. It has a platform connecting sellers and buyers. Various listings are available for people to connect in business.
I saw a product that had several bids varying in price, and I needed the product, so I bid with a figure slightly higher. To my surprise, the owner replied almost immediately with a positive comment on my ID. This encouraged me a lot. Business people are converting online into an immediate business center. We talked about the product online, but we agreed to talk live, so we purchased live tickets for the same. Live talking is an online service offered by eBay in a bid to improve their services. This service is the most recent one.
After agreement with the seller, I deposited money amounting to 40$ through PayPal. This online service allows buyers and sellers on eBay to pay for items. This service does not reveal account or debit card information. We agreed that the product, a book, would be shipped from USA to UK within two weeks. After the specified time, I went to check whether the shipment was in, to my surprise, there was no delivery. I later tried to reach the seller, which I was successful. The seller advised me to wait for another two weeks, which I did; eventually I went to check and received a box addressed to me. The box was empty. I got so furious this time but reaching the seller was not successful this time. After some time, I found out that the seller blocked me from viewing their profile.
Collaboration is rather a tricky part of success. Many companies and people collaborate without analyzing it well. Collaboration should prioritize results for it to achieve spectacular synergies. People seeking collaboration should avoid traps and settle for disciplined collaboration. Collaborating social media and social network is a good idea, but before collaborating, one should analyze the outcomes and proceed only if outcomes are worth the risk. Most likely, we may meet fraudsters online where several rules should apply. I have a recommendation. EBay should verify whether some of the online businesses on the site are legitimate, and the product should arrive before paying for it (Morten, 2009).
This was a stern experience for me. Collaboration of social media is not for the best in my opinion. The ease at which people can organize groups using online tools is rendering the formal managed organizations. Clay (2008) describes this group as informal, and they pose a threat to business because of member's freedom to experiment displaying a wide range of innovation. Online is a meeting place for people with similar thoughts these people meet online because it is the ideal place (Clay, 2008). All this online collaboration is doing things that formally managed organizations could not do. The informal online groups can make services and products without incurring much of their resources. If I went to a physical shop and purchased the book, I was sure to get it immediately, this informal shops and markets are rendering physical markets useless.
They do not follow basic formally managed business protocols and rules, for example, the cost of trial and error and that is why the online groups can accept limitless failures. Although the failures seem un felt, the people behind the making of the software's feel their efforts were futile. Online networking tools affect communication of people in social groups by using social networks. There is a threat as people can communicate with whom they want and falling for fraud is easy. People can create powerful networks that serve other purposes, for example, networks that can solve crimes, or frauds in the form of businesses. There await implications especially when every person can express themselves with a virtual audience for almost free (Morten, 2009).
Evaluation involves analyzing the user first. An assessment of how they use the social networks will tell whether it is the right thing to do. In such an evaluation, several questions will come up, and these questions about one will help one in self-finalization. Another thing is to list some of the social networks one is a member. Find out the aim of these sites, for example, if one is in a site offering business then one is there for business.
Social communications will also guide one through the evaluation process. This involves a review of what has been going on between one and the site of choice. Reload all the earliest conversations with other members. Also, check on the interactions with other users by verifying responses on conversations. The most important thing is to answer why one finds themselves in the site, mostly the reason will be to meet people, do business or blog. Whatever reason it is, it will help one in the evaluation process (Clay, 2008).
Common social media tools in a workplace include Wikis, social networks, and blogs. Social media collaboration is affordable and provides an opportunity for interactions between the workers. Another benefit is speed and efficiency of how information relays within a workplace. For teams working from different parts of the world, technology has made work discussions possible. It allows flexibility in individual work balance. In addition, technology has made it easier to communicate as a team and get answers almost immediately. It enhances transparency in the work place by eliminating the need of having frequent conversations. Although they are miles apart, they work together to enhance problem solving synergy.
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