College Degree and Chicago

Job Description

United Express Couriers

Position Title: Operations Coordinator

Job Location: Chicago, Illinois

Job Type: Permanent

Hours/week: Full-Time (40-50 hours for most weeks -- sometimes higher during peak season)

Summary of Position

• Will work with primarily with dispatchers

• Will work as a liaison between dispatchers, delivery drivers and customers

• Many of the delivery customers are restaurants and hotels

• Contact with these clients will be common and experiences with the same is a huge plus

• Many deliveries will involve suppliers and suppliers for the food/kitchen, restaurant and banquet hall industries

• Delivery of equipment and utensils will be common

• Cargo will commonly involve fragile and/or perishable items that need to be handled based on temperature, fragility and so forth

• Relaying the proper time, temperature and handling constraints to drivers will be required and it must be accurate

• Must ensure that proper milestones are met, problems that arise are dealt with and proof of delivery is properly collected on all deliveries

• Will supervise a staff of about fifteen couriers and three dispatchers

• Must be able to work first and/or second shift depending on demand/volume

• Types of delivery will include pre-scheduled, on-demand and certain special services

• Deliveries in question will be within Chicago and the surrounding suburban areas of the city

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Job Requirements

• Strong familiarity with Chicago metro area (e.g. streets, neighborhoods, etc.) is required

• Prior experience as an operations or logistics expert in the courier/hospitality fields is required

• Management experience in the above is highly preferable

• High school diploma/GED required

• College degree is preferred

• Holiday work will sometimes be expected/required • Ability to work autonomously is a must

• Must be able to perform under pressure