College Degree and Chicago

Job Description United Express Couriers Position Title: Operations Coordinator Job Location: Chicago, Illinois Job Type: Permanent Hours/week: Full-Time (40-50 hours for most weeks -- sometimes higher during peak season) Summary of Position • Will work with primarily with dispatchers • Will work as a liaison between dispatchers, delivery drivers and customers • Many of the delivery customers are restaurants and hotels • Contact with these clients will be common and experiences with the same is a huge plus • Many deliveries will involve suppliers and suppliers for the food/kitchen, restaurant and banquet hall industries • Delivery of equipment and utensils will be common • Cargo will commonly involve fragile and/or perishable items that need to be handled based on temperature, fragility and so forth • Relaying the proper time, temperature and handling constraints to drivers will be required and it must be accurate • Must ensure that proper milestones are met, problems that arise are dealt with and proof of delivery is properly collected on all deliveries • Will supervise a staff of about fifteen couriers and three dispatchers • Must be able to work first and/or second shift depending on demand/volume • Types of delivery will include pre-scheduled, on-demand and certain special services • Deliveries in question will be within Chicago and the surrounding suburban areas of the city • Job Requirements • Strong familiarity with Chicago metro area (e.g.

streets, neighborhoods, etc.) is required • Prior experience as an operations or logistics expert in the courier/hospitality fields is required • Management experience in the above is highly preferable • High school diploma/GED required • College degree is preferred • Holiday work will sometimes be expected/required • Ability to work autonomously is a must • Must be able to perform under pressure • Must have a very high amount of attention to detail • Strong knowledge of Office including Outlook, Excel and Word in particular • Strong familiarity with internet browsing and navigating • Follow proper handlings of trade secrets and other proprietary or confidential information • Hired person will be on call in case other staff are out of the office unexpectedly due to illness, etc.

• Absolutely no dishonesty,.