4. How could Cathy and Joe have handled this situation better?
Cathy and Joe could have handled the situation much better. In fact, they could have communicated about issues about work and the upcoming baseball game. If Joe failed to comply, then Cathy could have reprimanded him, instead of shrugging him while doing her own work. She also could have chosen to write him up or immediately terminate him of failing to do his job properly. Furthermore, Joe should have went directly to work, instead of talking to Cathy about not knowing what was due and when. This would have prevented any kind of anger that would have arose during the conversation along with the possibility of having the excuses and complaints minimized. Eventually, Joe is on task and Cathy is not ignoring her co-worker while trying to do work of her own.
5. What could have been done to prevent the communication problem between Cathy and Joe?
They could...
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