IT Management
Compares Between Six Research Questionnaires
in the Field of IT Management
The development of questionnaires for a particular study is a much more complicated undertaking than simply posing a few questions and statistically measuring the responses. The questions asked must be able to lead the respondent toward the type of responses that the researcher requires and they must contain elements that will further the study. Specifically:
The items should be cleared and not require more than one response
Closed questions are preferable
The reliability of the question for the study must be determined
Use short, clear questions
The questions should not show bias and skew the results
Provide some contingency questions to test accuracy of response
Format questions correctly
Include instructions that clearly lead to correct responses from that respondent
This paper looks at six theses and dissertations whose research was conducted using questionnaires. The questions are compared to the research question(s) to determine if the person who designed the survey followed the proper procedures to ensure the validity of the survey for the items required. This research was done using comparison tables.
Comparison Tables
1. The study looked at how individuals perceive ERP and then looks at what systems the individual chose to use given their preference for a certain model. The questionnaire is a standard model that has some issues with assigning variables, but generally seems to follow correct assessment procedures.
Implementation of enterprise information systems: A comparative study of enterprise application (EAI) vs. enterprise resource planning (ERP)
Concepts/Dimensions
Implementation of Enterprise Resource Planning (ERP)
Related Theory
Organizational Learning Theory
Context
Two different views of production planning examined
Research Question
What shapes an individual's perceptions of Enterprise Integration technologies, specifically Enterprise Resource Planning and Enterprise Application Integration?
Constructs
Client and Vendor
Factor
Implementation and processing
2. Flexible ERP systems are preferable and this survey seeks to discover how people determine the usability and flexibility of the given systems that they have chosen to work with. This survey directly followed the correct procedures.
A comparison of open source ERP systems
Concepts/Dimensions
A comparison of ERP systems
Related Theory
Global Business Process Model
Organizational Learning Theory
Knowledge-Based View
Context
Specifically examining open source systems for their flexibility and viability
Research Question
Which opportunities does a company have to support its processes with IT, and what are the advantages of flexible systems?
Constructs
Client and Vendor
Factor
Absorptive Capacity
3. Correct ERP implementation is critical to an organization undergoing a change to a new process. This study uses a survey to determine how businesses can be more successful in the implementation process to make the entire process better.
Assessing ERP implementation critical success factors
Concepts/Dimensions
Implementation of enterprise resource planning (ERP)
Related Theory
Knowledge-Based View
Resource-Based View
Organizational Learning Theory
Context
Examination of case studies to determine success factors
Research Question
How can ERP systems be implemented successfully and what are the critical success factors for ERP implementation?
Constructs
Client and Vendor
Factor
Implementation and Processing
4. The survey in this case helps the researcher determine the leadership qualities of an individual needed for a position at Delta Beverages. The implementation of ERP is used as a guide for the survey to determine the correct leader.
An evaluation of the impact of the implementation of enterprise resource planning (ERP) on the effectiveness of the leadership of Delta Beverages
Concepts/Dimensions
Implementation of Enterprise Resource Planning (ERP)
Related Theory
Field Theory
Knowledge-Based View
Capacity Requirements Planning
Context
The impact of ERP on Delta beverage leadership
Research Question
To what extent has the implementation of ERP improved the effectiveness of Delta Beverages leadership?
Constructs
Client and Vendor
Factor
Implementation and Processing
5. Engineering systems are necessarily more complex than most programs for which ERP is used. This survey was used with engineers to determine the effectiveness of the systems that were chosen for their compliance with ERP.
A correlational research of enterprise resource planning systems integration with engineering systems
Concepts/Dimensions
A comparison of enterprise resource planning (ERP) systems
Related Theory
Global Business Process Model
Organizational Learning Theory
Knowledge-Based View
Context
Whether two different systems with different motives can act in conjunction with one another
Research Question
R1: Is there a correlation between EEI and the level of EPLM?
R2: Is there a correlation between LESI and the level of EPLM?
R3: Do the EEI and LESI add independent information in predicting level of EPLM in a multivariate model?
Constructs
Client and Vendor
Factor
Absorptive Capacity
6. This survey was intended to help the author determine if the system that was chosen was appropriate to the application. Although the survey written did seem to follow the prescribed pattern, the results were unsatisfactory which seems to indicate that the survey had some issues. The limitations did list some problems.
Achieving success through adoption of enterprise resource planning -- A quantitative analysis of SAP users in North and South America
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