Product and Service Design Processes Product Executive

Product and Service Design Processes

Product Executive Summary: Tire Design

The approach to designing tires is driven by a highly regulated product market. The standards for safety, ergonomic design and functionality are governed by a number of basic qualifying conditions that must first be met. Therefore, the appropriate design approach begins with ensuring that these conditions are met both in terms of design and the machinery and equipment that will be used to drive production.

Beyond this, design approach is governed by the required output of a given production facility. This, in turn, is determined by client demand and imposed shipping schedules and deadlines. By establishing partnerships with automakers and other larger production operations, the tire design process is governed by clear outlay of production expectations. Designing the production approach must center on achieving these expectations. For this to occur across multiple settings and with a wide range of partnerships of varying production needs, it is imperative to utilize an Enterprise Resource Planning framework or a commensurate method of IT-based inventory and production planning.

Finally, quality control must play a critical role in the design approach. Here, the goods produced by the operation must be evaluated for either individual or systemic flaws. These can be used to determine exactly how efficient a production process is as well as how effectively personnel, machinery and procedures are reaching their expectations.

It is important, after this, that the process coordinates closely with the transport and shipping strategies undertaken by the tire company. Dispatching orders and deliveries with a predictable and observable consistency will make it easy for partners and clients to plan according to their tire needs.

Service Executive Summary: Event Planning

The basic strategy driving the service of Event Planning for the firm in question is outreach to and reputation among various corporate enterprises. The Event Planning firm offers comprehensive strategizing, planning and execution of corporate conventions, banquets, keynote conferences and trade shows. Because all corporate events are highly subject to distinction depending upon the needs, demands and expectations of the client, the firm offers a customizable planning service that connects client specifications with high standards of quality control.

The design process for each event initiates with the assembly of planning committee. This team will gather for an initial planning stage in which client expectations are examined, roles are delegated and a preliminary schedule is articulated. This team designation will also include a direct involvement from representatives for the client. Where Event Planning is concerned, the firm functions in the capacity of a third-party vendor as well as consultant, meaning that most planning processes require a high level of collaboration with the client.

This collaboration extends into the execution of the event, where expanded personnel are placed into action. Events are evaluated through post-script reports and overall company evaluation is based on the revenue produced by these events.

Process Design Matrix:

Process Design Aspect

Service

Product

Design focal point

Customer

End User

Strategy

Target corporate clients

Partner with auto producers

Process design approach

Customizable per client

Ergonomic machine production

Process map

Process Performance Measurement

Revenue