Conflict Management: Chapters 2 & The Process Essay

PAGES
2
WORDS
589
Cite

Conflict management: Chapters 2 & The process view of conflict sees conflict as taking place in a series of stages, rather than views conflict as a vague, diffuse state that simply 'boils over,' as it sometimes feels like when one is embroiled in a conflict-ridden situation. A key component of the process view of conflict is seeing situations and people as dynamic. Rather than calling someone a 'bad person' or seeing a relationship as 'failed,' the process view stresses that there is no intrinsic quality to a conflict. Prelude, trigger, initiation, differentiation, and resolution are conflict 'stages' (Abigail & Cahn 2011: 21-22). Conflict is not a permanent state of affairs. A heated conflict may simply be in the differentiation stage, where the participants' perspectives are polarized. The goal is to bring the conflict to a 'win-win' resolution. The differentiation stage is not necessarily bad, given...

...

Greater self-awareness of one's innate conflict style -- passive-aggressive, aggressive, or assertive -- is also helpful in achieving a more effective method of dispute resolution that does not chill or inflame conflict (Abigail & Cahn 2011: 45).
Conflict is only destructive when both parties get 'stuck' in one of the stages. In other words, it is just as bad to be stuck in the initiation phase, when nothing is aired, as it is to be mired in the harshest phase of the conflict, the differentiation phase. Conflict avoidance, or fear of conflict, can itself be a cycle of thinking: a cycle of thinking that conflict is bad; demonizing conflict; avoiding conflict; letting conflict get out of control, and then handling the conflict poorly (Abigail & Cahn 2011:…

Sources Used in Documents:

References

Abigail, Ruth Anna & Dudley D. Cahn (2011). Managing conflict through communication.

Pearson.


Cite this Document:

"Conflict Management Chapters 2 & The Process" (2012, March 16) Retrieved April 19, 2024, from
https://www.paperdue.com/essay/conflict-management-chapters-2-amp-the-113850

"Conflict Management Chapters 2 & The Process" 16 March 2012. Web.19 April. 2024. <
https://www.paperdue.com/essay/conflict-management-chapters-2-amp-the-113850>

"Conflict Management Chapters 2 & The Process", 16 March 2012, Accessed.19 April. 2024,
https://www.paperdue.com/essay/conflict-management-chapters-2-amp-the-113850

Related Documents

Branding in Service Markets Amp Aim And Objectives Themes for AMP Characteristics Composing Branding Concept Branding Evolution S-D Logic and Service Markets Branding Challenges in Service Markets Considerations for Effective Service Branding Categories and Themes Branding Theory Evolution S-D Logic and Service Markets Branding Challenges in Service Markets Considerations for Effective Service Branding Branding Concept Characteristics Characteristics Composing Branding Concept Sampling of Studies Reviewed Evolution of Branding Theory Evolution of Marketing Service-Brand-Relationship-Value Triangle Brand Identity, Position & Image Just as marketing increasingly influences most aspects of the consumer's lives, brands

Direct to Consumer Advertising HISTORY OF DRUG ADVERTISING THE DTC ADVERTISING PHENOMENON CREATING DEMAND DECEPTIVE ADVERTISING - A WOLF IN SHEEP'S CLOTHING CAUSE OF DEATH PROFIT UTILIZATION, PRICING, AND DEMOGRAPHICS LEGISLATION, POLITICS AND PATENTS LEGISLATIVE INITIATIVES REGARDING DTC RECALLED and/or DEADLY DRUGS In order to provide the most efficient method of evaluation, the study will utilize existing stores of qualitative and quantitative data from reliable sources, such as U.S. Government statistical references, University studies, and the studies and publications of non-profit

International Regulation of Tourism in Antarctica Since the mid-1980s, Antarctica has been an increasingly popular tourist destination, despite the relative danger of visiting the largest, least explored -- and arguably least understood -- continent on earth. Beginning with the 1959 treaty establishing Antarctica as an international zone free of claims of sovereignty by nation's that had been instrumental in establishing research stations there, there has been almost constant negotiation about how