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Questions and
Question 1
Labor relations
Line managers ought to be conversant with the various labor laws, arbitration, as well as grievances processes so as to be able to oversee and manage employees in an effective manner.
The relevance of ensuring that employee relationships are positive cannot be overstated. For this reason, line managers should seek to create and maintain a work environment that promotes the said positive relationships.
One issue that could result in disputes, and hence should be managed by line managers in an effective manner, is annual leaves.
Line managers should also be skilled in the art of resolving interpersonal conflicts at the workplace
Attendance issues are another labor relations concern that should be addressed as it could negatively influence company performance.
The glass ceiling
Line managers should be aware of the barriers that prevent the ascent of certain demographic categories to higher levels of the organizational hierarchy.
Line managers should be aware of the fact that the glass ceiling is still a concern in most organizational settings today
There is need for line managers to know that they play an instrumental role in as far as the shattering of the glass ceiling is concerned.
Line managers ought...…that employees handle customers that they have been well trained on customer care and are excited about their roles and functions. Lululemon business strategy, as Thangavelu and Kvilhaugh (2021) point out, is based on marketing a lifestyle rather than a product promoting its Lululemon Athletica and Ivivva Athletica-branded products as steppingstones to an active and enjoyable lifestyle. The organizational strategy is aligned with the business strategy in this case owing to the fact that for employees to be able to effectively engage customers and sell this particular lifestyle idea, they have to be motivated and skilled in the art of customer…
References
Thangavelu, P. & Kvilhaugh, S. (2021). Understanding Lululemon's Business Model (LULU). https://www.investopedia.com/articles/investing/052715/understanding-lululemons-business-model.asp
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