Part I. Company Overview
Dell Technologies Inc is a computer designer and marketer based in Hopkinton, MA. Dell is the third-largest computer hardware company by global market share. It holds a share of 15.9%, trailing HP (21.8%) and Lenovo (20.4%), but ahead of Apple (7%) and Acer (6.8%) (Dunn,2017).
Dell Technologies was created with the merger of Dell Inc and EMC Corporation. Dell Inc was founded by Michael Dell in 1984 in his dorm room at the University of Texas at Austin. The company's products were an immediate success, and by 1986 it opened a factory in Austin. The company rose to prominence in the industry, and by the time the Internet was born Dell was already a major computer manufacturer; the Internet boom allowed the company to launch into hypergrowth. Dell computers were for many years only available via ordering; there was no in-store distribution. This allowed the company to let consumers customize their own machines, something that appealed substantially in the marketplace. Foreign competition changed the dynamic of the computer hardware industry, with low-cost alternatives squeezing out some of the major players.
Dell's fortunes wavered for a time, the company losing market share. In 2015, it acquired data storage system maker EMC for $67 billion. This deal led to the creation of the current company, Dell Technologies, which competes in a number of related industries including information storage, backup and recovery, virtualization, security, cloud and of course computer hardware. The acquisition gives some context as to how to value Dell, not just by setting a price but also by bringing Dell's organization more in line with that of Hewlett-Packard, a major competitor in a number of different businesses.
The company is still working in the merger at this point. The 2017 fiscal year was really the first fiscal year with the merger, and even at that point the two companies were operating largely independent of one another. It can be a shock to integrate large, established companies too quickly, and it appears that Dell is taking a conservative path with this merger so as not to make any critical mistakes. So at this point, the merger itself is reflected in the company's finances, but most of the post-merger integration of the two companies does not appear to have taken place. This is also reflected in the financials of the company – Dell still is unprofitable and has not done a whole lot of cost-cutting to change that, perhaps hoping that there will be revenue synergies and that cost-cutting might only take place a little further down the line.
Part II. Microeconomic Environment
Dell markets computers to both consumers and enterprise. It generally focuses on the mid-market and premium segments, as the low-end is populated by a number of relatively generic manufacturers. Most of the products on the EMC side are enterprise products that are marketed and priced at a premium.
Most products exist in a somewhat competitive state, but close to oligopoly, around 3-5 major competitors. By competing on mainly at the higher end of the market, and focused on enterprise, Dell works with its customers almost as partners, providing them with a range of services, especially since the merger. Dell is able to bundle technology and software packages, and prices on that basis. Its major customers have long buying cycles, and while cost is a factor, are not strictly driven by cost. The PC market is a little bit different, as the product is largely commoditized. Dell seeks to differentiate on the basis of having best-in-class machines, and pricing competitively against the other players. If one compares a specific product, like the XPS 13, against its peers the approach for Dell seems to be to price with the rest of the market, or slightly above, but deliver a superior computer.
Dell's cost structure is largely variable costs. According to the latest annual report, variable costs were 75% of the company's total cost structure. One of the main drivers of success, research and development, is actually one of the smaller line items for Dell.
For Dell, the ability to control the costs of doing business, and ensure that it can achieve its margin targets are important. Because of the degree to which Dell competes for enterprise business, a major competitive move like a new entrant or merger could have significant implications about the competitive landscape. The PC business changes frequently, but seasoned Dell executives are well aware of the highs and lows of competing in the consumer PC market, where Dell has risen and fallen more than once.
Part III. Macroeconomic Environment
The current macroeconomic situation in the US is interesting. In general macroeconomic indicators are positive,...
References
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Dell 2017 Form 10-K. Retrieved January 19, 2018 from https://investors.delltechnologies.com/sec-filings/sec-filing/10-k/0001571996-17-000004
Dunn, J. (2017) Here are the companies that sell the most PCs worldwide. Business Insider. Retrieved January 19, 2018 from http://www.businessinsider.com/top-pc-companies-sales-idc-market-share-chart-2017-4
Investopedia (2018) Capital asset pricing model. Investopedia. Retrieved January 19, 2018 from https://www.investopedia.com/terms/c/capm.asp
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