In this paper, we are going to be studying the Texas Department of Family and Protective Services (DFPS). This will be accomplished by focusing on a number of objectives to include: providing a description of the agency, looking at the organizational structure and evaluating the agency. Once this occurs, is when we can offer specific insights that will identify how successful the agency is at achieving its overall objectives.
DFPS Texas
Over the last several years, the issue of child abuse has been continually brought to the forefront. This is because of concerns about the safety of the child in abusive households has forced states to react by: investigating and in some cases physically seizing the children. In the State of Texas, there were a total of 264 thousand case reported for 2010, with 231 thousand turning into actual investigations. (Burstain, 2012) These statistics are showing how the Department of Family and Protective Services (DFPS) is playing a vital role in addressing these challenges. To fully understand their responsibilities requires: providing a description of the agency, examining the organizational structure and evaluating its performance. Together, these different elements will offer the greatest insights as to how the DFPS is able to achieve its objectives.
A Description of the Agency
The Department of Family Protective Services is focused on protecting those individuals, who are considered to be the most vulnerable in society. These include: children, the elderly and the disabled. In some cases, these individuals are living at home and are receiving the assistance of caregivers to include: parents, nurses and nannies. Moreover, the authority of the DFPS extends beyond the home and will cover facilities that are looking out for these individuals. These include: assisted living facilities, day care centers, schools, state facilities and registered family homes. As a result, the official mission and purpose of the agency are to, "Protect children, the elderly, and people with disabilities from abuse, neglect, and exploitation by involving clients, families and communities." ("About the Texas Department of Family Protective Services," 2012)
This means that the intended target population of the agency are: children, the elderly and disabled. At the same time, there will be a focus on going after anyone who is abusing these individuals to include: parents, teachers, coaches, health care workers and any person who is in a position of authority. There are no particular ethnic groups that are targeted. In the case of age related factors, various clients will fall into one of three categories they serve. The sources of funding are through: different federal and state grants. However, specific counties have been going beyond these levels by providing additional funding. This is to ensure that there are sufficient case workers for their region. ("About the Texas Department of Family Protective Services," 2012) (Burstain, 2012)
The DFPS was created with the passage of House Bill 2922. It implemented these new changes on February 1, 2004. This was designed to improve the enforcement of existing laws (which was previously allocated through the Department of Protective and Regulatory Services). The services they provide include: to investigate and protect individuals from being exposed to continuous amounts of neglect or abuse. At the same time, the agency will license / monitor caregivers who are working in state and private facilities (such as: nursing homes, assisted living facilities along with day care centers).The combination of these factors is illustrating how the DFPS plays a unique role of protecting the interest of the most vulnerable in society. ("About the Texas Department of Family Protective Services," 2012) (Burstain, 2012)
Organizational Structure
Region 3 (i.e. Arlington, Texas) is ran by Andrea M. Baker. She is serving in the position of the Regional Director. The agency is governed based on protocols that are established in Title IV of the Social Security Act and the CAPTA. To achieve its objectives, the agency is organized into a number of different positions to include: directors, counselor and managers. The way social workers fit into the organization, are they maintain these different titles when investigating and monitoring what is happening. This is accomplished by having the more experienced case workers serving in a supervisory role. They will teach less experienced social workers how to effectively interact with clients. This is when they will learn how to deal with a host of situations and address possible challenges in the future. The combination of these areas is designed to ensure the DFPS is able to achieve their larger organizational objectives. ("Child Placing Agency Administrators," 2012) (Burstain, 2012)
Evaluation of the Agency
The agency has been doing a good job in fulfilling its mission and purpose. Evidence of this can be seen in comparison with the total number of removals from the home for Dallas and Tarrant Counties in comparison with the number of children from 0 to 17 (which is illustrated in the below table).
Removals for Dallas and Tarrant Counties in Comparison with the Population Demographics
County
Children 0 to 17 Years
Number of Removals
Dallas
674,958
1,517
Tarrant
482,819
Total
1,157,777
2,341
("DFPS 2010 Data Book," 2010) (Burstain, 2012)
These figures are showing how the total number of removals of children was .20% of the population. This is indicating how the DFPS is successful in achieving its objectives. As the low removal rates are a sign of potential abuse (with the child having to be removed from the home as a precaution). Therefore, the target population is being served effectively by the DFPS. ("DFPS 2010 Data Book," 2010) (Burstain, 2012)
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