Disaster Recovery Site Program Management

Communications Plan VMDR Virtual Machine Disaster Recovery for Mom and Pop Shop. LLC Project Manager Banyon Jarvis Madeleine Coleman Yolanda Stephens Prioritization Owner(s) Banyon Jarvis Madeleine Coleman Yolanda Stephens General Information Authorized By: Project Description (Summary): Virtual Machine Disaster Recovery Site will be installing the tier 1, "cold site" back up scheme for Mr. And Mrs. Huntsman of Mom and Pop LLC. The company now needs to survey the location and set up of Mom and Pop, LLC in order to install and configure the back up plan appropriately.

Stakeholder List Not all Stakeholders are located in the same geographical location Stakeholder Name / Title Project Role Elysia and Mario Hunstman The customer who will work with the tier 1 of the Virtual Machine Disaster Recovery backup project. They are ultimately the final ones to sign off on the completion of the project and need to see the process of their data recovery done easily and within the time frame. Banyon Jarvis Owner of VM Disaster Recovery and one of the three project managers. Banyon is in charge of contacting Mr.

And Mrs. Hunstman and working with them to get project steps approved. Madeleine Coleman Another owner and project manager of VM Disaster Recovery. Will be working with the IT team to solidify the plans and train them to provide guidance to Mom and Pop, LLC in the event of software issues. Yolanda Stephens Third owner and project manager. Will be working on providing the VM data recovery service from the back end, ensuring that the in-house servers are working properly with Mom and Pop, LLC system set up. C.

Communication Document Description Audience Expected Action Comm. Class Input Method Output Method Frequency Responsible Resource Project Status Report All members of project team and Mr. And Mrs.

Hunstman Status submitted by each individual every Friday Mandatory Status Update Form Combined Status-e-mailed every Friday at the end of the day Weekly until completion of project Banyon Project Status Web Yolanda Stephens and in-house technicians Update at project escalation Mandatory Web Input Update via e-mail Weekly Yolanda Project Status Meeting All team members Interaction at weekly meetings Mandatory In-person Meeting Notes in Memo format Weekly until project completion Madeleine Executive Status Update Project Managers and Owners Update project status and any potential risk issues as they appear Mandatory Formal Status Report Template Executive Summary Weekly or when issues arise Madeleine Issue Management Database All project team members When issues occur during the project Optional Issues Database Issues Report Template Weekly when issues arise Yolanda Phase Review Signoff All project managers End of phase completion Mandatory Phase Review Checklist Phase Review Report Weekly, one for each of the four phases Madeleine Customer Signoff Project managers and owners At the completion of entire project Mandatory Completion of 3 day tutorial classes for the system Customer Signoff Form Customer Review Report Banyan D.

Method for Updating the Communication Plan There will be a number of times the communication plan will be brought up, reviewed, and edited if needed. This would include the Executive status meetings that occur weekly, and also during periods where any Issue Management Database reports have been filed requesting additional steps or any changes in the communication plan. Any and all changes in the communications plan will be uploaded to all team members on the project via e-mail and again brought up in the weekly status meetings. E.