Internet Risk Management in the Banking SectorExecutive SummaryTechnological advancement in the banking industry, like in other economic sectors, has continued to increase. Banking organizations have allowed a wide array of products and services to become accessible and offered to customers via an electronic channel commonly known as e-banking or internet banking. According to Uppal, internet banking can be defined as a system that allows bank customers to access their accounts

customer service as adopted in the U.S. And China. It has 5 sources. In layman's terminology customer service could be defined as the way an organization keeps its customers happy. However, in reality, this is different and more complex as one go into the depth of the definition of customer service. For some customer service is about keeping the customer informed while for others it is about assisting the customer

Opportunities to Improve Relationship Banking at Al Rajhi Bank In an increasingly globalized and competitive marketplace, many banking professionals today are faced with the need to develop informed and timely responses to changes in consumer demand, as well as fluctuations in the global economy that can have a positive or negative effect on investments. In affluent nations, this need has become especially pronounced as billion-dollar deals are routinely involved, and

Banks have thus the role of distributing these products to their customers. Added to that in the international arena banks are dealing more with derivatives and foreign exchange, making the role of the bank far more important in the overall well being of the economy. Banks are diversifying and redefining themselves as trading, banking and service institutions. The banks are multifunctional and are known by various terms like the

Video Tape and Disc Rental Rentals Catalog/Mail Order Retailing Health and Personal Care Stores Retailing Table 2: Comparisons of Most Risky Small Business (BizStats.com, cited by Telberg, 2003) An Engine of Economic Growth More and more, Craig, Jackson and Thomson (2007) argue, policymakers perceive the small business sector "as a potential engine of economic growth. Policies to promote small businesses include tax relief, direct subsidies, and indirect subsidies through government lending programs." These authors stress that encouraging lending

Improving Performance through Empowerment, Teamwork & Communication The staff of all public sector and private sector companies and other organizations is being compelled to improve and maximize their performances at work to keep up with the commercial pressures that are now building up. This requires that they change their work culture, and for the organization to invest in infrastructure. This has compelled many organizations to invest in new technology, equipment and