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Right from the menu across to the attendants, there is quality in everything that Five Guys offers. The menu is simple and straight forward, despite the pressure from the customers and interested parties to increase the services it offers, they have kept their menu simple and easy. This makes it easy for the customers to just order by the number of what they want from the menu. The quality of service is very much complementary to that of the quality of food. However, without effective employees, the business would not have been so successful (Thornberry, 2006). The service delivery speed is very fast and thus customers do not feel inconvenienced having to wait to be served. They are always attended to on time. This wins the trust of every customer especially those who do not have the luxury of time to spend waiting.
For any person or organization to be successful, discipline is a key ingredient (Walker & Lundberg, 2007). In this view, social ethics and culture has played an equally significant contribution to the success of Five Guys. Such is the reason as to why they adhere strictly to certain laws as outlined in the acts governing international labor as well as social codes of conduct. They do not employ slaves or illegal immigrants in their course of business. They hence respect human rights as well as labor laws (Schwartz, 2011). As they acquire their supplies, they ensure that the suppliers are fully compliant with all local, state and international laws that govern business.
The hiring and...
As a result, this sensitivity on their part plays so much to their advantage as they are well recognized for treating their customers with respect and dignity (Thornberry, 2006). The fact that their business is family administered makes it even more unique in terms of showing how compliant they are to the social ethics of the society. Their workers are also treated well and with dignity and their wages are up to standards.
The success of Five Guys is entirely a well planned and executed business and entrepreneurial skills and knowledge. Murrel's wealth of knowledge on economics contributed a lot to the success of the enterprise.
References
Greenberg, D., McKone-Sweet, K., & Wilson, H.J. (2011). The New Entrepreneurial Leader:
Developing Leaders Who Shape Social and Economic Opportunity. San Francisco:
Berrett-Koehler Publishers.
Kates, S. (2011). Free market economics. Cheltenham: Elgar.
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