Ethical Issues in Business
Three areas are worth mentioning that Company Q. could consider when improving their business attitudes. First of all, they should have kept those stores open that were in the higher-crime rate areas of the city. This is no reason in which to close the store because of this issue. In fact, the organization can make much revenue in these areas because of the fact that they will have high traffic for people to come in and purchase their products. What they should have considered is doing a survey for people to fill out in order to find out whether or not to keep it at that particular location or to move to another in which to gain as much revenue as possible (Early, 2002).
Regardless, by them committing this act, they are showing that they do not trust the people in that part of the city and refuse to do business with them. As a result, they will lose business because of failing to do everything possible to meet their needs as well. This is something that they can easily avoid if they would take the time to consider their customers' needs over their own. Ultimately, both parties would benefit because of having the food needed to survive as well as a means in which for that part of town for one to access it in an efficient manner (Reality Sandwich, 2011).
The next suggestion is important as well. What Company Q. needs to do is to have background checks for all of their employees as well as security cameras in place to watch criminal activity. This will prevent from any kind of theft and fraud from taking place or at least to minimize it. By the grocery store taking these measures, they are able to make a difference in the community they serve on a regular basis. In fact, they are able to do this as a means in which to screen every future prospective employee that goes through their door and wanting to work for them on a regular basis. Through this, they are protecting their organization from crime as well as from those who might try to exploit the business to their own benefit (Early, 2002).
When they have in place security cameras, the company is able to monitor employee and customer behavior in a more efficient manner. This means making sure that people are safe and free from crime as much as possible and makes it to where the company can prosper in neighborhoods' that are high in crime. Through these efforts, they are making the community safe and can join a neighborhood watch program so that others are on lookout to prevent anyone from stealing from their store on a regular basis. Because of their hard work, many would choose to come back for more food service in order to stay stocked at home and to survive (Reality Sandwich, 2011).
The last suggestion is to make sure that they do donate food to the local food bank. This means not throwing away day-old food because that is wasting the money spent for the customers to purchase themselves. Not only that, but management could choose not to lie to those that are trying to help the needy too. If the media found out of this devious scheme, the business would risk losing revenue due to the poor choices made from those on staff with the organization. At that point, the government could step in because of not taking part in social responsibility efforts, which at that point is too late (Early, 2002).
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