Self-Assessment of Leadership, Collaboration, and Ethics: Western Medical Enterprises Applicant Questionnaire

Section 1: Leadership and Collaboration Experience

Briefly describe an instance where you were required to lead and motivate a team of professionals to collaborate. It does not need to be in a health care setting. If you have not led a team of professionals before, use a different example.

During one of my early assignments in a tertiary healthcare facility, I was assigned to a joint task force that was comprised of representatives from several departmental services, including medical administration, quality assurance, pharmacy, nursing, procurement and others. The joint task force was created in response to an accreditation inspection by the Joint Commission which determined that the healthcare facility was failing to comply with the mandate to properly assess patient satisfaction levels on a timely basis.

Next, analyze your approach to the challenge using specific examples. It is not important whether or not your efforts were successful. What is important is the approach you take to appraising your leadership and collaboration decisions and actions. Do the following:

1. Analyze your leadership of the project. Consider the following:

What was the purpose or shared vision of the team? The shared vision that fueled the task forces efforts was based on the Joint Commissions recognition that patient satisfaction represents an important aspect of healthcare quality, and that assessing and taking steps to improve patient satisfaction can result in improved clinical outcomes as well as higher levels of patient engagement for self-care. The Joint Commission's overarching objective in requiring patient satisfaction assessments was to encourage healthcare organizations to become more patient-centered and to provide care that meets the unique needs and preferences of their patients (Patients' Perspectives of Care Survey, 2023).

The effectiveness of your leadership approach and style. Did you get buy in from stakeholders? It is tempting...…(even if there were none) to the event against one of the reference points below. Were your inactions or choices supported by the chosen framework?

If the allegations about the assistant director were true, he would be in violation of Section III of the American College of Healthcare Executives (ACHE) code of ethics requires that all healthcare executives Promot[e] a healthy work environment, which includes freedom from harassmentsexual or otherwiseand coercion of any kind, especially to perform illegal or unethical acts and to Provid[e] a safe, healthy and equitable work environment. Nevertheless, despite the clear guidance concerning the unethical and even illegal nature of these activities, absent any concrete proof and given the highly sensitive and potentially career-ending implications of these illicit activities, I did not file a formal report nor did anyone else until the assistant directors secretary disclosed them at which point the assistant director was terminated and his secretary was…