Home-Style Cookie Case Study The Case Study Case Study

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Home-Style Cookie Case Study The case study entitled "Home-Style Cookies" presents a comprehensive analysis examining the operations of the Lew-Mark Baking Company, a small firm based in western New York State. Every aspect of the company's organizational structure is studied, including inventory, quality guidelines, and the production process used to create each cookie. The production process is explained in great detail, beginning with the use of a pair of continuously operating band ovens which is known as the batch processing system. After management receives an order from its array of distributors, a master list is used to organize the daily baking schedule through the use of a computer program. Based upon the recipes needed for that particular day, the computer will automatically determine the ingredients necessary and add them in precisely the correct amounts. Conveyor belts and stamping presses cut...

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The process proscribes that each cookie is cut diagonally, because this method creates a product which requires less packaging space. Overall productivity was also increased when the company "increased the length of each oven by 25 feet, which also increased the rate of production" (Stevenson, 2011).
Despite having already automated most of their production process, Lew-Mark Baking Company has elected to leave the packaging of cookies to manual workers. This decision is correct based on two reasons: first, the family-run company is likely the financial heart of the small town in which it resides, and maintaining loyalty to over 200 blue-collar workers should be viewed as a moral obligation. In a purely fiscal sense, this decision is also the most prudent because "the bakery prides…

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References

Stevenson, W.J. (2011). Operations management. (11th ed.). New York, NY: McGraw- Hill/Irwin.


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