¶ … Satellite Television service
Many people like Mary Cox, are trapped in situations they cannot understand due to their inability to peruse through their service contract terms and conditions. People find it difficult to read contracts in full, and instead focus on headline elements such as the price. It is also expected that those who have a good read of contracts before engaging in them experience slightly fewer problems. It is most unlikely that the satellite provider deducted the $400 from Mary without making mention of it in the terms and conditions of the service contract. Service contracts are legally binding agreements that are meant to govern delivery of services as well as their payments. They take various forms, they...
Channels of purchase is a critical consideration, the mode of transaction can greatly influence consumer's understanding of terms and conditions, problems such as Mary's are common in the absence of face-to-face transactions. It is possible that Mary purchased her service over the phone, and in most cases the terms and conditions are not clearly explained or sent through the mail way after the transaction has been completed. Considering the above explanation, it is not fair to think of the satellite provider's action…
Vandalism Vandalism is a major concern because of the nature of the products manufactured by the organization and the high rate of theft generally associated with motor vehicles and motorcycles. It is recommended that the organization conduct a thorough perimeter and site security audit for the purposes of ensuring the maximum mitigation of any risks of vandalism and theft. To the extent that internal vandalism is a concern, it is recommended
Information Technology Management Case Study Why is it important to have several status review and decision points throughout the project's life cycle? It is important to have several review and decision points throughout the project's life cycle because that is the only effective way of identifying potential delays and other obstacles at the earliest possible point. That enables the team to mitigate the potential damage or delay to the project as much
Network Security Management From the onset, it is important to note that for data to flow from one computer to another, such computers should be interconnected in what is referred to as a network. With such interconnectedness comes the risk of data interception and it is for this reason that network security is considered crucial. In the recent past, the number of corporations that have experienced attacks on their computing resources
Project Management Like things information technology management, business intelligence typically implemented form a "project" --, a special kind organizational arrangement set specific things a specific period time, opposed a regular ongoing part organizational structure. Project management: My experience "To be successful in the field of BI, a project team needs members with an understanding of and appreciation for the information needs of the user community as well as the technologies" (Wu 2005: 1).
). Such security should also preplan strategic responses to attacks associated with the network (Dawkins et al.). A book entitled "Surviving Security: How to Integrate People, Process, and Technology" explains that the rapid expansion networking and networking technologies necessitates greater security needs. The author asserts that parts of the network such as routers, switches and even network printers are vulnerable (Andress). The article further explains that the router or switch contained
Technology Management and Improving Department Performance As the manager of a team of 25 customer service representatives our company, I've noticed the significant investments made in key technology, systems and processes are losing their effectiveness. Over the last year for example, the large investments in Customer Relationship Management (CRM) systems and training have only led to greater confusion on the part of customer service reps regarding escalation paths. The investments in