Issues At Green Wave Landscaping Management Essay

Tom Harrelson, Field Manager, Green Wave Landscape Management Restitution for Henry Stewart

Henry Stewart is one of the most valued clients for the company since he is a renowned real estate agent who has referred many clients to this company. Stewart recently has trees and shrubs in his home sprayed for insects by the two new company staff you assigned to work in his residence. However the assigned workers killed over $2,000 in prize fish since they did not cover the pond when spraying trees and shrubs for insects. Stewart has since written letter in which he is terminating his service and threatens legal action if he does not receive restitution for his dead fish. Moreover, he has posted a scathing commentary on the company's blog in which he requested for remuneration publicly.

The accident at Stewart's residence was probably fueled by the fact that you sent new workers alone, which was a breach of company policy that requires pairing new and experienced workers on work assignments. This situation, which has considerable impact on the company's reputation and operations, could have been prevented through compliance with the policy regarding assigning employees for different assignments. Secondly, the situation could have been prevented through training employees on procedures relating to spraying trees and shrubs. Their failure to cover the pond is an indication...

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Therefore, you should conduct an assessment of the situation and schedule for a meeting of all employees in which important information will be conveyed with regards to work assignments and procedures.
TO: Sarah Robinson, President, Green Wave Landscape Management

DATE: October 17, 2015

SUBJECT: Analytical Report for Internal Circulation

Henry Stewart is one of the most valued clients for the company since he is a renowned real estate agent who has referred many clients to this company. Stewart recently has trees and shrubs in his home sprayed for insects by the two new company staff you assigned to work in his residence. However the assigned workers killed over $2,000 in prize fish since they did not cover the pond when spraying trees and shrubs for insects. Stewart has since written letter in which he is terminating his service and threatens legal action if he does not receive restitution for his dead fish. Moreover, he has posted a scathing commentary on the company's blog in which he requested for remuneration publicly.

This incident was fueled by various factors including the failure by the field manager's violation of company policy. In my analysis of this issue, I have…

Sources Used in Documents:

References

Konrad, A.M. (2006, April). Engaging Employees Through High-involvement Work Practices. Ivey Business Journal. Retrieved October 17, 2015, from http://iveybusinessjournal.com/publication/engaging-employees-through-high-involvement-work-practices/

Quast, L. (2012, December 17). 4 Ways to Improve Your Hiring Process. Forbes. Retrieved October 17, 2015, from http://www.forbes.com/sites/lisaquast/2012/12/17/4-ways-to-improve-your-hiring-process/

Wilke, J.D. (2006, July 24). The Importance of Employee Training. Jacksonville Business Journal. Retrieved October 17, 2015, from http://www.bizjournals.com/jacksonville/stories/2006/07/24/smallb2.html


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