Information Technology (IT) Solutions

IT Solution Myra Haircut

Any solution to any problem begins with contemplating the internal situation. Myra's biggest problem is that she is not using her labor to her fullest advantage. It appears that her general human resources management approach is seriously lacking and could use some information technology resources to improve her competitive advantage and reduce costs. By addressing the customer and employee scheduling problem, the most significant area of improvement is being addressed.

To alleviate this problem, it has been recommended that a new human resources software program be installed to ensure that scheduling is addressed as the main problem for Myra's establishment. Myra has consulted Atlas Business Solutions to help provide a software program that lessons the impact of her problems. This is an online solution that uses the cloud to help manage the problem. The software may help cut scheduling time by 75% and can be hosted by the contractor or by Myra herself. The software has been used in other similar establishments for 20 years and has strong reputation of delivering promises.

Area

High/Medium/Low Importance or Relevance or Not Applicable (N/A)

Explanation for Ranking

(minimum 2 sentences for each, linked to specific technology solution proposed)

Usability

L

It is very important that this software is easy to use and understand. It will be used every day and will become an important aspect of this business.

Maintainability

M

Maintaining this software is important, but should not need much upgrading or alterations. As long as there is time to react maintenance is not as important as some other aspects.

Scalability

n/a

Reliability / Availability

H

If this software crashes than problems will arise. This software must be available at all times and reliable. The cloud format of this software may help in these areas.

Extensibility

L

The main problem with Myra's business is scheduling. The software does not have to do much more than organize a schedule.

Portability

M

In the event that Myra decides to expand her business, portability becomes more important. However in this situation portability is not as important due to the single location and the access to cloud technology.

Security

L

There is not much security risk in this approach to the problem. Beautician scheduling is not regarded as a high risk activity.

Data Quality

L

Names and time are all that are really needed in this software. As long as that quality is fine, there are no problems with this area.

Authentication

L

Once again the lack of a need for high security denotes the lack of importance of this area. Authentication is not that important since the scheduling software is more like a common good to be used by all.

Encryption

L

Only basic encryption is needed in a software application such as this. There is no reasonable excuse for any hacker to break into this system.

Cloud Computing

H

Since this software is compatible with the cloud, it is very important that this quality is addressed. Myra's requirements do not seem to call for large computer servers, the cloud is a very appropriate means to address this issue.