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Knowledge
Ecommerce
Discuss three e-commerce applications. Give one merit and one drawback for each.
Amazon -- has a multitude of different products, good prices, and user reviews. Amazon has been known to use many questionable business practices.
EBay -- People can buy and sell used items on EBay and some people use it for their own small businesses. There is no centralized quality control since many items are used so you can easily get bad products.
Barnes and Noble -- has a unique content player known as the "Nook" and can download content straight to these devices. However, the selection is more limited than Amazon.
Describe some of the internal initiatives used by the government for improving effectiveness and efficiency.
One of the big initiatives has been the digitalization and sharing of medical records. The United States has the most expensive medical system in the world and modernizing the medical records has been seen as one way in which governments can reduce their costs through increasing efficiency and effectiveness...
List and define the major categories of e-government.
Governments to governments (G2G) -- governments can connect to each other's databases to connect travel, health, criminal, or other types of information.
Government to business (G2B) -- government can have relationship and supply chain management capabilities set up with their different vendors and contractors.
Government to employees (G2E) -- Government can set up many HR functions on a centralized system so that employees can monitor and update their information.
Government to citizen (G2C) -- similar to customer relationship management; the government can manage the services it offers citizens online.
4. Define knowledge management and the six tasks achieved by having a knowledge management system.
Knowledge management is the process of compiling and storing knowledge about any particular subject so that it can be referenced at some point in the future and this…
E-Commerce Solutions (Ability to Pay Online) Vendor selection Vendor usefulness to company Vendor usefulness to customer Search Engine Optimization Keywords Content development Back linking SEO strategies, search engine ranking and stakeholder benefit International Consideration Market International strategy Language, culture and currency Online Customer relationship management (CRM) Outbound strategy Connecting with customers and donors Website analytics as a support to CRM function CRM Software DonorPerfect® Fundraising Software Better customer experience through DonorPerfect® The paper presents e-commerce solutions to manage online payments for the website of EEOC's youth program. It is recommended
E-Commerce Information Systems The situation facing one insurance company is that growth is good, so good the company is expanding rapidly and needs to implement a database system to store client details and general information, to be accessed by other employees as needed. The knowledge held within the company is currently divided between existing paper-based systems, the computer systems, and members of the staff. The company at this time has 4
E-Commerce Ethics The author of this report is asked to answer to five major questions or series of questions. First, the author of the paper is asked to answer a few brief questions relating to Alibaba.com as described in application case 15.3. The second question is what business ethics defines and the third asks the author to provide an example of an e-commerce activity that is legal but not ethical. The
Knowledge Management (KM) A new knowledge-based economy of learning individuals, organizations and economies has evolved from the machine-based economy which dominated the developed world throughout the twentieth century. The emergence of a new type of firm is signaled by the familiar symptoms of corporate change such as devolution of managerial responsibilities, more flexibility and skill in the workforce, more recourse to outsourcing, and increased networking both inside and outside the firm
Icio.us, which enable users to publish, categorize, and share their bookmarks Wikis • Enables users to create and edit the content of a Web site, leveraging the expertise of online users • Consumer Wikis enable users to comment on content, in addition to editing content • Wikipedia, a community Wiki encyclopedia, includes approximately 1.3 million English-language articles Sources: (Bernoff, Li, et.al) This is revolutionizing the role of e-commerce today and leading to much faster rates of
ECommerce Blogging -- Blogging is an Internet term that is a combination of the words web and log. It is part of a website or a stand-alone application that is maintained to give commentary, descriptions of events, graphics, video, and in recent times, adding to social networking and/or marketing. Most blogs, in fact, are interactive. This allows users and visitors either to make comments, leave information, or begin a thread of