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Leadership
In an era of compounding globalization it is critical for leaders to
appreciate and understand the many differences between cultures globally,
and further, within varying regions of a nation as well. If a leader is
going to be able to motivate team members from a wide variety of cultures,
this is critical. Leaders who manage teams whose members represent diverse
cultures must build trust by showing respect and a willingness to listen to
their ideas and contributions. First and foremost, just the act of
listening and appreciating their insights is critical, as communication is
essential to keep members from diverse cultures actively engaged in
contributing to the group. Second, leaders need to understand that
cultural differences in communication styles and methods, in addition to
understanding how cultural norms may be significantly different across
diverse cultures as well. In order to understand these cultural
differences and distances leaders need to study the work of Geert Hofstede
(2006) and actively learn how the cultures of those they manage vary from
the leaders' native culture. In studying the work of Hofstede (2006)
attention needs to be given to the creation of strategies for bridging the
gaps between the cultural dimensions shown. Leaders must also be the
catalysts in their organizations to show by example how cultural
understanding is as essential part of their roles and responsibilities
including a concentration on bringing out the unique strengths of members
of cultures different than their own. Ultimately any leader must embrace
the responsibility of ensuring team members from diverse cultures have an
atmosphere of trust and value so they can maximize their contributions to
the team and in the process, grow professionally themselves.
References:
Geert Hofstede (2006) - Summary of Ideas about Cultural Differences. From
Geert Hofstede's personal website: Accessed on October 23, 2007:
http://feweb.uvt.nl/center/hofstede/page3.htm
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