Management Accounting Performance Is Measured Term Paper

In addition, service measures like customer satisfaction are also gauged. Production measures -- especially those related to efficiency and airplane load factors -- are also critical in decision-making at the organization. But the PSP philosophy illustrates clearly that FedEx recognizes the link between non-financial measures and financial outcomes. Thus, the company explicitly measures performance in non-financial terms, specifically because it believes that its financial performance will benefit from focusing on non-financial measures. Overall performance evaluation approaches should include a mix of non-financial and financial measures. This perspective recognizes that financial objectives are not achieved in a vacuum -- that they require work on a number of inputs in order to achieve financial objectives. The use of performance measures of all types will help to orient the activities of the organization towards actions that will have a positive impact on the company's ability to achieve its financial objectives. Good companies recognize the links between the different measures...

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This approach is highly effective, because of the fact that it recognizes the causal relationship between the different types of corporate activities and the different desired outcomes.
Works Cited:

BSI. (2011). Balanced scorecard basics. Balanced Scorecard Institute. Retrieved December 13, 2011 from http://www.balancedscorecard.org/BSCResources/AbouttheBalancedScorecard/tabid/55/Default.aspx

Gjerde, K. & Hughes, S. (2007). Tracking performance: When less is more. Management Accounting Quarterly. Retrieved December 13, 2011 from http://findarticles.com/p/articles/mi_m0OOL/is_1_9/ai_n31141879/?tag=co%20ntent;col1

Mudde, P. & Sopariwala, P. (2008). Examining Southwest Airlines' strategic execution: A strategic variance analysis. Management Accounting Quarterly. Retrieved December 13, 2011 from http://findarticles.com/p/articles/mi_m0OOL/is_4_9/ai_n31151644/pg_2/?tag=content;col1

Sources Used in Documents:

Works Cited:

BSI. (2011). Balanced scorecard basics. Balanced Scorecard Institute. Retrieved December 13, 2011 from http://www.balancedscorecard.org/BSCResources/AbouttheBalancedScorecard/tabid/55/Default.aspx

Gjerde, K. & Hughes, S. (2007). Tracking performance: When less is more. Management Accounting Quarterly. Retrieved December 13, 2011 from http://findarticles.com/p/articles/mi_m0OOL/is_1_9/ai_n31141879/?tag=co%20ntent;col1

Mudde, P. & Sopariwala, P. (2008). Examining Southwest Airlines' strategic execution: A strategic variance analysis. Management Accounting Quarterly. Retrieved December 13, 2011 from http://findarticles.com/p/articles/mi_m0OOL/is_4_9/ai_n31151644/pg_2/?tag=content;col1


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