¶ … Monster.com has been adjudged the best job site in recent years and has been a favorite among the job seekers due its vast stock of job listing from across every possible industry. Its search facility combs through its huge database of jobs and returns the most relevant job for the visitors to the site with the minimum search keywords.
Monster.com Help page:
On clicking the link 'Site map' and navigating down to the bottom of the page one can find the 'Help'. On clicking 'Help' the page opens with a welcome message announcing the leadership position that the site enjoys among the job sites and career seekers. The Help Page is nicely divided into two sections for two categories i.e. Job seekers and Employers. The navigation from the main page to the help page is easy and fast also.
Monster.com Help topics:
Under the Job seekers section there are links for those who are already Monster members and they can access their Monster account. Thereafter they can fill up their user name and password for searching the job of their desired category. The site has a help feature for those who might have forgotten their 'user name' and 'password' wherein the site comes in with an assistance for retrieving both their username and password. Another interesting feature in this section is the link 'Keep Me Linked' to this Computer unless I log out'. This helps those regular visitors to the site using the same computer. This page also contains a link 'Not a Member yet' for those visitors who have not become members and can learn more regarding the benefits of visiting the site. By clicking on the link 'Continue' new visitors will be able to know the various benefits of becoming a member of this site and become prospective customers of the site.
The access to the accounts and loading of the page of the members is very fast. Through this facility the site ensures that jobs of various categories are emailed to their Inboxes, building Resumes for applying online for jobs and using their searchable option to have employers find the right candidates. The Help topics have been enriched which invites the visitor to explore the site to find out more information regarding the site. By providing this feature, the site ensures that the visitor spends some more time with the site and explores other features of the site by clicking other links. This results in increased eyeballs (traffic) to site thereby increasing the revenue. Apart from that another interesting feature which draws attention in the link 'Tips for a Safe Job site' which appears just below that. By clicking this link several innovative features are found that serves as a guide for a safe job search.
Next is the FAQs section which has a very exhaustive list of questions. In spite of all these possibilities, in case the visitor to the site has not yet been able to solve his problem, the visitor can contact the website through various modes like telephone, Live Chat and email to get his problem addressed. Next coming to the Members part, the site has kept a link for those who are already Members and by clicking a link they are able to know more regarding Membership benefits. All these links are fast and the content absolutely relevant. After that is the link for new visitors who are employers and would like to post their jobs looking for prospective candidates. There is also a link for doubtful starters given at the end of this section who can click on the 'Contact Us' link and get their problems solved.
The 'My Monster Help Centre' has several interesting links. Under the Search Jobs heading are 'Job Search Quick Tour' 'Keyword Search Tips' and 'Tips for a Safe Job Search'. On a random click to analyze the content and functioning of the link 'Keyword Search Tips' it revealed interesting content. The Keyword search Tips contains an exhaustive guidance regarding how to search for the right job through use of the proper keywords. The page contains examples of how to filter the job one is looking for from among the vast database of jobs through the use of strings and/or. Through the use of pictorial descriptions, the site shows the manner in which job descriptions can be entered helping the visitor to zero-in on the right job. By going through this feature of the website, it was found to be an exclusive one which offers a total guidance to the visitors.
Another link in the website is the 'All Questions' portion which has a lot of sub-topics like Search jobs, My Monster, Apply Online, Resumes, Word Resumes, Troubleshooting, MonsterTRAC and Other. All these links have been given in an easy to read question and answer format. The questions cover possibly every area of concern that a visitor might come across and the answers are apt and solves the problems of the visitor. The page also gives idea regarding making adjustments to the browser settings for getting the optimum results from the searches and explains the manner in which it has to done to ensure that the best of the jobs searches are returned. This feature is also an excellent one as the site understands that at times the users to the site might not be getting the right searches in which cases the problems might be due to the browser or in the Internet Explorer. To keep the visitor informed about every detail the site has done sufficient homework not only to attract new eyeballs but also keep the existing ones happy.
Monster.com 'Contact Us':-
The 'Contact Us' link constantly appears at the bottom of every page visited at the site which makes it easy for the job seekers to click on the link at any stage of the search process. The link addresses both the job seekers as well as employers who are interested in the products and services to contact them. On the aspect of contacting, the site does extremely well in permitting various options open for the visitors of the site to establish contact with them.
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