Verified Document

Open Communication System Case Study

Cisco Open communication

Open communications is a concept that forms the central nerve of the entire communication system within many contemporary organizations. Open communication is considered the virtue of the employees and the management within an organization to effectively share information about the company with trust to each other and also allow the customers to have access to the information if there is need for this (Kristina G. & Sanchez Y., 2005). The deliberate sharing of information, some of which could be sensitive, must be supported by the management who will also participate in the communication process. There are different platforms that organizations can share information like the social network and the regular meetings, at time through teleconferencing and video link, that are held for employees to have a time to share their concerns and also to ask the management questions. There are several benefits that come with the embracing of the open communication as depicted in the Cisco case study. First it allows the employees to freely express what they think about a given activity or approach within the organization hence the management gets to know what the employees think and their perspective of issues. The open communication is also the easiest way to know the mind of clients concerning your organization since they will post responses to the activities of the organization and even some go to the extent of giving very sound suggestions to the organization. This way the organization can accordingly improve their service delivery, as well as keeping tab with the contemporary developments in their industry. The open communication will allow the management to effectively share solutions to complicated situations within the organization that might have given the employees a difficult time. The organizations...

This approach is seen to give the Human Resource the spirit to truly embrace the participation of others in making decisions for the organization. The participants in these forums will make sense of the unpredictable world through the participation and this is what makes organizations to exist since they are made to exist through the various interactions (Hahn L.K., et.al, n.d). The open communication often creates the supportive climate within the organization since the management will make known the pertinent details concerning the organization that they deem useful for the daily operation by the employees and subsequently increase clients. It has been noted that there is a positive correlation between the pen communication and effective communication flow within the organization, this means that there will be more openness in the superior-subordinate communicants, it makes the top management more approachable and also inculcate the culture of open and transparent communication within the firm (Verma P., 2013).
Establishing open communication

Business leaders are known to strive in getting information form the employees and the customers and use these to help strengthen the organization. The first step towards establishing an open communication system by themselves being open and believing in the open communication practice. This was the case with John Chamber of Cisco. The leader then needs to put in place a communication channel that will be used in the open communication within the company, this could be the regular meetings, the email system, a forum in the social media, teleconferencing. Then the leader needs to listen to the people…

Sources used in this document:
References

Business Knowledge Sources, (2014). How to create an open line of communication between you and your employees. Retrieved November 29, 2012 from http://www.businessknowledgesource.com/blog/how_to_create_an_open_line_of_communication_between_you_and_your_employees_025159.html

Hahn L.K., et.al, (n.d). Survey of Communication Study: Organizational Communication. Retrieved November 29, 2012 from http://www.saylor.org/site/wp-content/uploads/2013/02/BUS209-6.1.1-OrganizationalCommunication.pdf

Johnson R., (2008). What Are the Benefits of Effective Communication in the Workplace? Retrieved November 29, 2012 from http://smallbusiness.chron.com/benefits-effective-communication-workplace-20198.html

Kristina G. & Sanchez Y., (2005). Workplace Communication. Retrieved November 29, 2012 from http://tawanmandi.org.af/knowledge-portal/Media/Workplace_communication_chapter_in_communications.pdf
Verma P., (2013). Relationship between Organizational Communication Flow and Communication Climate. Retrieved November 29, 2012 from http://ijpsbm.com/docs/papers/september2013/v1i113.pdf
Cite this Document:
Copy Bibliography Citation

Related Documents

Communication Abilities Comparison of My Personal Relationships
Words: 2328 Length: 7 Document Type: Term Paper

Communication Abilities Comparison of my personal relationships with two people. Man is a social animal and every individual is involved in different kinds of relationships with other individuals throughout their lives. Some of these relationships are close and permanent, e.g., blood relationships with our parents and children or temporary, fleeting relationships like our relationships with fellow travelers during a train or an air journey. The quality and type of relationship is determined

Communication Differences Between Cultures the
Words: 855 Length: 3 Document Type: Term Paper

It will be important for me to recognize my own culture and the way it affects my interactions with others. I must understand how the culture I am familiar with differs from that of people I interact with daily. I have to work to understand or uncover any similarities that exist between cultures I interact with as well. This will make communication easier and assure it is based on

Open Systems Theory the Model of Organizational
Words: 2578 Length: 6 Document Type: Term Paper

Open Systems Theory The model of Organizational Development, commonly known as OD model, represents organization in a form that its overall understanding becomes easier and faster. It is a reflection of observable affairs in the organization. Burke has identified numerous ways showing the utility of organizational models (in Howard and Associates, 1994): They lead to easy collection of brief and first hand language. They give fairly clearer idea about the organizational behavior. They assist

Communication in Organizations
Words: 2672 Length: 10 Document Type: Term Paper

Communication in Organizations Define organizational culture and provide analysis of organizational culture relating to role, power, people and task culture as discussed by Charles B. Handy (1994) "Understanding Organizations" Organizational culture is many things including the values and behaviors an organization and its members adopt to create the environment in which they work. Researchers have struggled for decades to define organizational culture as one thing or another. They have also worked diligently

Open Source Social Science
Words: 3536 Length: 13 Document Type: Term Paper

Open source software has recently emerged as the frontrunner for many industries as the primary method of code production, as it is widely predicted to provide more options for its users in a quicker, quality improved, and cost effective format than the more traditional proprietary software. Linux, the dominant player in the market, is a considerable threat to the Microsoft operating system, which has successfully established itself in the global

Communication in Organizations Analysis of
Words: 2818 Length: 6 Document Type: Essay

From the experiences, I have had in organizations that work to combine autonomy, mastery and purpose, the level of performance goes up and becomes the new norm of corporate performance. The many studies of motivation underscore that when autonomy, mastery and purpose are combined, long-term learning and motivation occur (Ramsey, 2010). The communication networks and channels within organizations are accentuated and made more effective when these three attributes become

Sign Up for Unlimited Study Help

Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.

Get Started Now