Improving supervisor-employee communication at Kongsberg Automotive

¶ … improving communications between supervisors and employees at Kongsberg Automotive.

Improving Communication Between Supervisors and Employees at Kongsberg Automotive

Bono, Foldes, Vinson and Muros (2007) performed an experience sampling study, examining how organizational leaders affect the emotional experiences of their employees. Health care workers were surveyed four time per day, for two weeks, in this study. It was found that the health care workers' supervisors affected their employees' emotions three ways. First, "employees experience less optimism, happiness, and enthusiasm when they interact with supervisors than when they interact with customers, clients, and coworkers" (p. 1363). Transformational leadership supervisors had employees that experienced more positive emotions, throughout the workday. Lastly, employees that held back their emotions experienced increased stress and decreased job satisfaction, except for those with supervisors that utilized transformational leadership. Ensuring supervisors at Kongsberg utilize a transformational leadership style could improve employees' emotional experiences and job satisfaction.