Case Study and Interviews

¶ … Schedule

Meet with fitness center managers

Conduct Interviews

Records

Observe Operations

Analyze Software

Most of the tasks listed in this chart are dependent and form a chain of predecessor and follower tasks. The interviews cannot be conducted effectively until preliminary information is obtained through meetings with the individual fitness center managers, the software cannot be analyzed properly without a thorough understanding of the records and operations of the company, and the sample of sales and billing transactions must be assessed in the light of both the current accounting software being used and the other records and operation of the company. Though most of these steps could technically be engaged in independently of each other -- e.g. The sales and billing transactions exist and could be analyzed without undertaking any other steps -- there is a logical progression to the information gathering in the steps as laid out in the case study and in the above chart. It would perhaps be possible to begin undertaking the records examination and subsequent steps during the interviews, as the first two steps are more qualitative in nature and focused on future needs while the remaining steps are more quantitative and focused on current systems, however this might not be possible simply due to logistics and daily time constraints.