The subway shop located in a busy strip mall consisting of a Chinese takeout restaurant, a flower shop, a beauty parlour, and a FedEx/Kinko's store will focus on the production of quality sandwiches and drinks. The organization will focus on hiring qualified expertise in order to address the needs and preferences of the consumers. This approach will enhance the image and reputation of the developing business entity within and across the mall for the purposes of generation of revenues and profits at the end of the financial year.
Operational Plan
Operation Plan
Production
Explain how and where are your products or services produced?
The subway shop located in a busy strip mall consisting of a Chinese takeout restaurant, a flower shop, a beauty parlour, and a FedEx/Kinko's store will focus on the production of quality sandwiches and drinks. The subway shop will be called McLarens' shop. The production of the products and services will be within the rental premises in the mall. In order to achieve objective, our company will purchase, on a daily basis, fresh fruits (not bruised or damaged), meat, poultry, and seafood for the production process. The organization will focus on hiring qualified expertise in order to address the needs and preferences of the consumers. This approach will enhance the image and reputation of the developing business entity within and across the mall for the purposes of generation of revenues and profits at the end of the financial year. To accompany the food products, the organization will also engage in the production and distribution of soft drinks and blended juices. This will be vital in addressing diversity of our targeted consumers thus an opportunity to develop in relation to significant reputation and image. This is an indication that soft drinks will be imported from manufacturers such as Coca-Cola and Pepsi to sustain the plan for fruit-blending within the premises.
Production techniques and costs
In order to minimize the cost of production and time, our organization will adopt and implement batch production technique. This relates to the execution of quality and effective research exercise with the aim of identifying the needs and preferences of the consumers. This will facilitate production in large batches for the production of numerous diverse products within a similar line of production. This production technique is vital in minimizing the amount of time essential during production and distribution of the products. Batch production technique is essential in the realization of the objectives and goals of our business which relates to the maximization of the available opportunities. This production technique is applicable in the case of the new subway shop within the mall because of the implementation of same machinery in the production process. The only change that is vital for the process is the variation of the ingredients or sizes required for the production of quality food products and drinks.
Quality control
Quality control technique is one of the most effective and efficient approaches in the minimization of the cost of production and waste. This is vital in the improvement of the level of revenues and profit levels at the end of the financial year. Our organization will adopt and implement acceptance sampling as the most effective and efficient quality control mechanism. This relates to the cost and benefits analysis of the concept within the organization. In this case, the quality control manager will inspect a random sample of the products with the aim of determining the quality levels of the entire production. The results of the inspection process will determine acceptance or rejection of the products from which the sample was withdrawn. In order to ensure that the process and technique is effective, the process will be simultaneous and spontaneous.
Customer service
Customer service technique is an essential component of production process because of the need to focus on the preferences and wants of the consumers. The needs and preferences of the consumers will be the focus of our business entity. This is an indication of the need to develop an efficient customer service through hotlines and functioning websites for the purposes of addressing the queries of the consumers. These attributes will focus on addressing the need and complaints from the consumers with the aim of enhancing the process of service delivery and production process.
Inventory control
Inventory control ensures that business entities have the right goods on hand with the aim of avoiding stock-outs thus preventing shrinkage and proper accounting. Business entities have limited resources thus the need for the realization of effectiveness and efficiency in the service and product delivery. It is ideal to note that inventory control would enhance its operations through achievement of efficiency. Our organization will adopt and implement the eyeball system as the inventory control mechanism. This will involve monitoring of the operations of the organization by the key manager. This is vital in the examination of the stock for the purposes of reordering in case of shortage. This will limit or minimize essence of surpluses or shortages within the market.
Product development
The product development is an essential component in relation to the maximization of the revenues and profits at the end of the financial year. Out organization will focus on the examination of the needs and preferences of the consumers through evaluation of the feedback from execution of valuable research exercises. The research exercise will focus on the examination of appropriate ways of enhancing the performance of our employees thus improvement of the service delivery. It is also vital for the execution of effective and efficient advertisement processes and techniques for the purposes of enhancing the volume of revenues and profits. It is also ideal to select fast moving food products in relation to the needs and preferences of the consumers thus an opportunity for increasing the volume of the consumers translating into effective market share and valuable revenues.
Location
What qualities do you need in a location?
Location is a vital concept in enhancing the performance, image, and reputation of an organization. This is through enhancing accessibility of the location to the consumers visiting the mall and other entities within the mall. Our business location should be accessible for our consumers and other individuals visiting other premises within the mall. Another critical quality should be accessibility to the suppliers who would deliver valuable products on a daily basis. It is also essential to focus on the essence of security of the investment while selecting a valuable location for the business organization. Another critical location quality is spacious environment for the production and service delivery. These qualities will facilitate realization of the goals and objectives of our organization within the new environment.
Describe the type of location you'll have
The location for our business will consists of a Chinese takeout restaurant, a flower shop, a beauty parlor, and a FedEx/Kinko's. This is an expression of a busy strip mall thus the need for accessibility of our products to consumers from these business entities within the mall. The location is also safe because of security details in relation to the mall and other business entities. This is an indication that the investment is safe from theft or loss of property. The location will also be spacious for the purposes of production and service delivery.
Describe Physical requirements: Amount of space, Type of building, Zoning, Power and other utilities
Our organization will focus on renting about 1000 ft. For approximately $10 per ft. The type of building for housing our organization is a busy strip mall housing numerous business entities such as the Chinese restaurant, FedEx business entity, and a beautiful parlor. Our organization will utilize the available electricity for the purposes of production and delivery of products and services to the consumers. This is vital for the maximization of the goals and objectives of the organization thus an opportunity for increasing the volume of profits and revenues.
Access
Is it important that your location be convenient to transportation or to suppliers?
It is highly crucial for the suppliers and transporters to access our location for the purposes of efficiency and effectiveness in service delivery. This is ideal for minimization of the cost of supplies and transportation purposes thus the need for accessibility of our location for the new business entity. It is also ideal for the suppliers to have access to our new business entity for the purpose of convenience and faster movement of goods and resources. This will facilitate critical addressing of the consumer needs and preferences while minimizing the cost of production and distribution of goods and services to the target audiences.
Do you need easy walk-in access?
There is need for easy walk-in access for the purposes of addressing the needs of the consumers visiting other business entities within the busy strip mall. This will facilitate increase in the number of consumers and prospective buyers willing to try our commodities. The walk-in accessibility is also vital for the purposes of maximization of room for the making orders and payment for the services rendered in our new business.
What are your requirements for parking and proximity to freeway, airports, railroads, and shipping centres?
Our organization will focus on the maximization of the available opportunities for the purposes of increasing the volume of revenues and profits at the end of the financial year. It is ideal for the organization to book some parking slots for our consumers visiting the organization or other entities within the mall. This will enhance the image and reputation of the organization while addressing the needs and preferences of the consumers. It is ideal for the organization to build trust of the consumers on the available products and services thus the need to improve service delivery and production.
Cost:
Estimate your occupation expenses, including rent, but also including maintenance, utilities, insurance, and initial remodelling costs to make the space suit your needs.
Object
Estimated Amount
Occupation expenses
$10,000
Rent
$4,000
Maintenance
$2,000
Utilities
$5,000
Insurance
$3,000
Initial Modelling
$6,000
Inventory
$5,000
Total cost
$35,000
What will be your business hours?
Since the mall operates on a 24-hour basis, the organization will operate on a 24/7 basis for the purposes of maximizing the available opportunities. This is an indication that our employees will operate in-shifts for the purposes of enhancing and maintaining effectiveness and efficiency in the service delivery. This is ideal for the purposes of increasing the volume of profits while addressing the needs and preferences of the consumers effectively and efficiently.
Legal Environment:
Licensing and bonding requirements
The organization will be registered as a Limited Liability Company for the purposes of minimization of the cost of operation and taxation. The organization will also participate in the stock market thus the need to avail all legal documents pertaining to the licensing and bonding requirements. This will enhance legality of the business entity thus ability to develop the image and reputation of our organization.
Permits
It is also critical to adopt valid permits for the purposes of legality of the business entity. This is vital for enhancing the image and reputation of the organization among the consumers and other stakeholders such as employees and the relevant authorities.
Health
Health regulation is one of the critical concepts in enhancing the performance of an organization. Our organization will focus on the need to enhance health safety to our employees and consumers. This is through adherence to the health regulations and terms as applicable in the documentation by the health sector in the context of the United States.
Workplace or environmental regulations
Workplace or environmental regulations would be critical in the achievement of the goals and objectives of the organization. It is ideal for the organization to enhance quality working conditions for the opportunity to facilitate achievement of the potential of our employees as they deliver to the consumers. Quality working conditions will generate maximum revenues thus an opportunity for transformation and expansion of the business entity and its interactions.
Special regulations covering your industry or profession
There would be special regulations in relation to motivational tactics and compensation activities. This is critical in enhancing the performance of the organization while addressing the ever-changing needs and preferences of the consumers within the mall. Performance will be rewarded under special regulations thus the opportunity to facilitate achievement of the quality within the industry.
Zoning or building code requirements
Building code requirements will focus on addressing the needs of the consumers and aspects of service delivery. This is through development of a building in which consumers will have the space to view our products, make orders, and even have their meals within the premise in case the need arises. The building codes must also illustrate demarcation of space between the consumer and our employees for the purposes of service delivery.
Insurance coverage, Trademarks, copyrights, or patents (pending, existing, or purchased)
Our employees will be required to have health insurance coverage for the purposes of enhancing the image and reputation. The organization will adopt and implement a unique trademark to make it stand out in the market and within the mall. This is critical for differentiation purposes. The trademarks and logos of the organization will be protected with patents and copyrights for the purposes of uniqueness in the market and industry.
Personnel:
Our organization will have about 40 employees. This will include unskilled, skilled, and professional employees with the aim of maximizing the available opportunities within the market and industry. Team members will work in shift in order to manage the aspect of 24-hour operation basis. Hired employees will be part-time with an hourly wage of $10.00. Only professional employees will operate on a long-term contract basis thus on the monthly payment structure to enhance efficiency and continuity of the production and distribution processes.
Inventory:
What kind of inventory will you keep: raw materials, supplies, finished goods?
Our organization will keep three types of inventories. These include supplies, raw materials, and finished products. This is because of the diverse needs within the market and the need to execute production within the mall. Since raw materials for the production purposes are perishable, there will be need for procurement of refrigerators to maintain the freshness of the supplies while addressing the demands of the consumers.
Average value in stock (i.e., what is your inventory investment)?
The organization will invest about $5,000in the inventory. This amount will be withdrawn from the collection or contribution by members or shareholders in relation to the formation of the company. This will facilitate realization of the goals and objectives of the organization with the aim of addressing projected growth in the first three years of operation.
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