Workplace safety culture and nurse retention in healthcare leadership
Abstract The safety of nurses from essence of workplace-induced risks and injuries as well as illnesses is crucial to the nurses and patients in the process of delivery of quality services to the target audiences. . It is critical to note that the nurses must enhance their safety with the aim of offering proper care for the patients. This case study will focus on demonstration of the need for safety of the nurses in order to improve their performance levels as well as quality relationship between nurses and patients.
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Cultural and Personal Safety for Nurses
Issues or Problems within the Leadership & Management
The safety of nurses from essence of workplace-induced risks and injuries as well as illnesses is crucial to the nurses and patients in the process of delivery of quality services to the target audiences. One of the issues in relation to this case study is the lack of culture and personal safety to nurses thus the need for the staff members to focus on the integration of quality measures into addressing these issues and problems. Professional care givers are often poorly cared for themselves thus a representation of one of the ironies in the concept of nursing leadership. It is critical to note that the nurses must enhance their safety with the aim of offering proper care for the patients (Alison Trinkoff et al., 2008).
One of the rationales for the focus on the problem is the need for quality services and products to the consumers or patients. This is because of the close relationship between the quality of service delivery, safety of the patients, and cultural and personal safety of the nurses as they execute their roles and duties within the health centres and hospitals. It is also significant to focus on the achievement of goals and targets of quality health care and service delivery to the patients. This must start with the cultural and personal safety of the nurses as they seek to address the needs and preferences of the patients with enhanced quality and safety. Safety of the nurses or medical staff is critical towards enhancing the safety of the patients as well as improvement of relationship between the service users and providers (Goethals, 2012).
Common Operational and Organizational Issues
There are various common operational and organizational issues in the modern society. Some of these issues include
Conflict among the team members
High turnover of members
Poor performance by the employees
Ineffective meetings
Little or minimal feedback from the patients or customers
Shortage of resources for the products and services
Ineffective advertising and promotions
Ineffectiveness in the description of products and services to patients and other entities
Confusion of the employees in relation to the products and services
Inefficiency of activities
Lack of clear focus for the entity and decision-making processes
Continual shortage of funds across the organization
These operational and organizational issues affect the leadership in limiting its ability and capacity to make adequate decisions for the enhancement of the personal and cultural safety of the nurses or medical staff. One of the real or hypothetical is incapacitation of the nurses thus limiting their ability towards addressing the needs and preferences of the consumers or patients in relation to the services and products for the treatment of their cases (Shekelle, 2013). This indicates that patients will fail to obtain medical assistance while the institution will also fail to achieve their goals and targets.
List and describe one or more specific themes the case highlights
The case highlights the need for personal and cultural safety for the nurses as they focus on the provision of services and products to the patients. This is because of the significant influence of the personal and cultural safety of the nurses to the safety and quality of services and products to the patients. Another theme in the case is the influence of safety of the nurses on the effectiveness and efficiencies of services and products delivery to the patients. The main objective of the case study is to adopt and integrate effective and quality options towards enhancing personal and cultural safety of the nurses.
Expected Outcomes
This case study focuses on the achievement of several outcomes or targets in the form of improved caring for the nurses in order facilitate quality relationship with the patients. Some of the expected outcomes include
Quality improvement of relationship between patients and nurses
Enhance the safety of the nurses as well as patients as they seek health services and products
To transform the health sector through improvement of the productivity levels and performance of the nurses
Enhanced efficiency and effective in service and products delivery to the target audiences
Application of the Outcomes
In the integration of the outcomes of the cultural and personal safety of the nurses, various institutions should implement diverse policies rules, and regulations with the aim of addressing the needs and preferences of the patients. Currently, patients have diverse needs and demands thus the need for the nurses to gain cultural and personal safety as well as competence towards the achievement of the goals and objectives of various institutions. Policies and regulations will ensure that nurses focus on their cultural and personal safety while assisting the patients with the medical needs and demands (Alison Trinkoff et al., 2008). The outcomes should also be achieved through extensive training within the nursing practice with the aim of improving the relationship between the safety of the patients and nurses. The need for efficiency will also facilitate transformation of the healthcare sector through timely service and products delivery by nurses. This is through increased cultural competency as well as effective and influential relationship between the patients and nurses operating as the users and care providers.
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- Williams, L. (2008). Liability landscape: The value of a root causes analysis. Long-Term Living: For the Continuing Care Professional, 57(11), 34-37.
- Okes, D. (2008). The human-side of root cause analysis. Journal for Quality & Participation, 31(3), 20-29.
- Kovner, A. R., McAlearney, A. S., & Neuhauser, D. (Eds.). (2009). Health services management: Cases, readings, and commentary (9th ed.). Chicago: Health Administration Press.
- Alison Trinkoff et al, (2008). Patient Safety and Quality: An Evidence-Based Handbook for Nurses; Chapter 39-Personal Safety for Nurses
- Shekelle, P. G. (2013). Nurse-Patient Ratios as a Patient Safety Strategy. Annals Of Internal Medicine, 158404-409.
- Goethals, S., Dierckx de Casterlé, B., & Gastmans, C. (2012). Nurses' decision-making in cases of physical restraint: a synthesis of qualitative evidence. Journal Of Advanced Nursing, 68(6), 1198-1210.
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